Cloudways vs. Kinsta

Cloudways has been a great fit for our organization and has allowed us to host as many sites as we need and scale those websites. We have a paid service plan and their team of support agents is the best that I have ever worked with. They have helped us through numerous scenarios over the years and are always there 24/7/365. From simple questions to the most complex hat we could come up with they are always willing to roll up their sleeves and see issues through to completion.

Incentivized

Kinsta is perfect if you host with WordPress, which means the team there totally understands every aspect of the CMS and they even suggested changes to the way we host subdomains I hadn’t thought of before. As far as I know, they don’t offer hosting for non-Wordpress websites.

• Automatic Daily One Click Restore Backups
• Integrated CDN
• Easy & Intuitive Alternate Interface to cPanel and WHM
• Very Affordable for High Specs
• 24/7 Customer Support is Extremely Helpful
• Serve & Application Management is a Breeze
• Choose from Multiple Server Locations

• Developer friendly; WP-CLI; SSH access
• Amazing support - I never have to wait more than a minute or two to get a response!
• Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.

Incentivized

• Their free alternative to WP Rocket could be made more user-friendly and easier to understand
• Create a function to automatically report heavy usage to specific email IDs

Incentivized

• The ability to restore database only or files only (selection) from a backup
• Only single staging environments are offered and it would be good to have multiple
• More control over Cloudflare features within the Kinsta control panel

Incentivized

This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.

Incentivized

They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.

Incentivized

Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!

Incentivized

We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.

Incentivized

As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.

Incentivized

Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.

They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.

Incentivized

Not really it's a really easy to use system and straightforward!

Incentivized

VPS and dedicated hosting are costly, Therefore cloud hosting provides a cheaper way to own a powerful server, and IP is dedicated as well. Cloudways was the decision because:

1) Easy to set up without any linux commands we can set up the server

2) Live chat for technical help. (Excellent agents, they helped out of the scope issues too)

Incentivized

Whilst SiteGround can be cheaper, it uses a lower-tier Google Cloud server infrastructure for hosting compared to Kinsta. SiteGround's support is inferior (it used to be very good) and the new SiteGround UI is not as easy to use or as intuitive as Kinsta. SiteGround also does not offer as many server-side tools.

Incentivized

We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.

Incentivized

• It simplified our systems, it's Cloudways + mainwp for maintenance and hosting now.
• It allowed us to save on server maintenance work costs.
• The email is easy to spin up around it if someone doesn't want google workspace.

Incentivized

• Our website was up and running in less than a day
• Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
• Cost is higher, so we've had to separate a budget just for Kinsta

Incentivized