Cloudways vs. DigitalOcean

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloudways
Score 9.9 out of 10
N/A
Cloudways, by DigitalOcean, offers a range of managed hosting solutions, including managed Wordpress, Drupal, Joomla, Magento, and others, with a choice of infrastructure providers and media delivery via CloudwaysVPN, and CloudwaysBot notification system.
$10
per month
DigitalOcean
Score 8.8 out of 10
N/A
DigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “droplets” feature.
$5
Starting Price Per Month
Pricing
CloudwaysDigitalOcean
Editions & Modules
Starting Price
$10.00
per month
Maximum Price
$274.33
per month
1GB-16GB
$5.00
Starting Price Per Month
8GB-160GB
$60.00
Starting Price Per Month
Offerings
Pricing Offerings
CloudwaysDigitalOcean
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$25 per applicationNo setup fee
Additional DetailsCloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.
More Pricing Information
Community Pulse
CloudwaysDigitalOcean
Features
CloudwaysDigitalOcean
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Cloudways
-
Ratings
DigitalOcean
8.3
Ratings
3% above category average
Service-level Agreement (SLA) uptime00 Ratings9.20 Ratings
Dynamic scaling00 Ratings9.00 Ratings
Elastic load balancing00 Ratings7.00 Ratings
Pre-configured templates00 Ratings10.00 Ratings
Monitoring tools00 Ratings10.00 Ratings
Pre-defined machine images00 Ratings7.60 Ratings
Operating system support00 Ratings8.40 Ratings
Security controls00 Ratings9.00 Ratings
Automation00 Ratings5.00 Ratings
Best Alternatives
CloudwaysDigitalOcean
Small Businesses
Flywheel
Flywheel
Score 9.9 out of 10
DigitalOcean Droplets
DigitalOcean Droplets
Score 8.7 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.5 out of 10
Enterprises
Pantheon
Pantheon
Score 8.6 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudwaysDigitalOcean
Likelihood to Recommend
10.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.7
(0 ratings)
8.8
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
CloudwaysDigitalOcean
Likelihood to Recommend
Cloudways has been a great fit for our organization and has allowed us to host as many sites as we need and scale those websites. We have a paid service plan and their team of support agents is the best that I have ever worked with. They have helped us through numerous scenarios over the years and are always there 24/7/365. From simple questions to the most complex hat we could come up with they are always willing to roll up their sleeves and see issues through to completion.
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DigitalOcean is a powerful tool with respect to the services and pricing that it offers. It is easier than other products and also provides servers that are inexpensive with great performance. DigitalOcean also offers additional add-ons such as additional IP addresses, scheduling of backups, etc. One of the best advantages is that it is efficient and is open source. Although, it is suited for a firm that is looking to cut down cost. Also, it is not suited for an organization where the dev/platform/DBA team is less experienced.
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Pros
  • Automatic Daily One Click Restore Backups
  • Integrated CDN
  • Easy & Intuitive Alternate Interface to cPanel and WHM
  • Very Affordable for High Specs
  • 24/7 Customer Support is Extremely Helpful
  • Serve & Application Management is a Breeze
  • Choose from Multiple Server Locations
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  • Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
  • Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
  • Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.
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Cons
  • Their free alternative to WP Rocket could be made more user-friendly and easier to understand
  • Create a function to automatically report heavy usage to specific email IDs
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  • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
  • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
  • There are no regions available on South America.
  • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
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Likelihood to Renew
No answers on this topic
I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
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Usability
They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.
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With DigitalOcean it is very easy to start up a server/droplet. They have several templates and server images to select from, and they have good instructions on how to get a server set up and started. The monitoring tools in the dashboard look good and are easy to understand.
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Reliability and Availability
No answers on this topic
Have not found a single second of down time myself. Superior availability.
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Performance
No answers on this topic
Very quick response and high performance, you have to fine tune configurations on your machines though.
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Support Rating
Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
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They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
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Alternatives Considered
VPS and dedicated hosting are costly, Therefore cloud hosting provides a cheaper way to own a powerful server, and IP is dedicated as well. Cloudways was the decision because:
1) Easy to set up without any linux commands we can set up the server
2) Live chat for technical help. (Excellent agents, they helped out of the scope issues too)
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I chose DigitalOcean over Oracle Cloud because it's simpler, more cost-effective, and quicker to deploy. DigitalOcean’s intuitive interface allows me to manage servers easily, while Oracle Cloud is more complex and suited for larger enterprises. Also, DigitalOcean’s transparent pricing helps control costs, unlike Oracle’s more intricate and complex pricing model.
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Scalability
No answers on this topic
Great scalability, you can start with small plans and move up to premium features at a very good price.
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Return on Investment
  • It simplified our systems, it's Cloudways + mainwp for maintenance and hosting now.
  • It allowed us to save on server maintenance work costs.
  • The email is easy to spin up around it if someone doesn't want google workspace.
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  • DigitalOcean has very competitive egress pricing, which has been positive for reducing our costs when running services with a large amounts of data transfer
  • DigitalOcean templates have helped us quickly launch services that would otherwise require a lot of configuration (saving time)
  • We haven't had much in the way of negative ROI impacts using DigitalOcean as we don't use it extensively for our core product, but based on personal project experience it can require more engineering time to get up and running with than some other infrastructure services like Heroku. This has been one of the greatest barriers in pushing its adoption in our organization.
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ScreenShots

Cloudways Screenshots

Screenshot of Managed ServicesScreenshot of Team Management