CloudPATH vs. Zerto on IBM Cloud

I have recommended it to our other US office locations. My recommendation is based on the benefit of managed enrollment, the ability to have multiple enrollment pathways and the added bonus of having a common platform across all of our corporate sites improving IT support, management and user familiarity with wireless device enrollment while at work.

Incentivized

If the environment is fully IBM cloud-based with simple infra components like the SQL servers, standard VMs or applications with short recovery time objectives. This cost-effective solution can save in implementing rather than an expensive DR mechanism or tool to support the overall recovery strategy. If you have complex environments where mission-critical apps like Oracle Databases are running in a cluster mode and features like data guard is used this option would not be a good choice due to complexity.

Incentivized

• Self-service certificated enrollment process allows authorized users to authenticate and join the network.
• We deploy multiple enrollment paths and scenarios based on the user and the device specifications.

Incentivized

• Ease of setup and upgrade. Installation and configuration was a breeze and can get you protected in just minutes without having to set up additional hardware.
• Consolidated billing of the IBM infrastructure and Zerto licensing. One bill to pay monthly.
• Ease of support access. Contacting IBM Cloud support is quick and easy and they can quickly involve Zerto support if needed.

Incentivized

• Enrollment for some mobile device platforms has been a constant struggle.
• OS platform restriction is only possible via certificated enrollment process.

Incentivized

• Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
• Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
• More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.

Incentivized

We like when a product works and we don't have to look for alternate solutions, add network project change over downtime and retrain staff. Even the limitations (some devices don't enroll well) and recent licensing changes do not precipitate a change in our desire to continue with the product. The cloudpath support has provided clear alternatives for our issues and we are able to keep business going with minimal impact on staff and support

Incentivized

We have had to raise a lot of support tickets during our three years of service. We do get timely support on those tickets and there have only been a few issues which have had an extended troubleshooting time that might have exceeded our expected resolution timeframe.

Incentivized

The pricing was better for us and that was our deciding factor in making the decision to go with CloudPATH. We did test both solutions in our pilot environment and while we liked the features of the Cisco solution and deploy other Cisco solutions and products the pricing was a significant factor in our decision process.

Incentivized

We had prior experience with Zerto and we were very happy with how it worked. Rubrik is also a very good product, but we wanted to go with the solution we were most familiar with. Zerto combined with IBM Cloud is a reliable combo that we feel works together well in addressing what we are trying to accomplish.

Incentivized

• We have improved auditing of users accessing the network and on what devices.
• We have greater control over access to our network, including the ability to restrict access during non-business hours.

Incentivized

• Overall, it's a very effective solution both from a cost and operational standpoint. We now do DR tests once a quarter rather than once every 6 months.

Incentivized