CSS Corp in Milpitas, California offers CloudPATH, the company's cloud migration platform and service supporting larger entities and enterprises in their migration of applications to a cloud based infrastructure.
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IBM Aspera on Cloud
Score 7.1 out of 10
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IBM Aspera on Cloud is an on-demand SaaS offering for global content transfer and exchange. It enables organizations to move large files and data sets securely and reliably across on-premises and multi-cloud environments at high speed. With Aspera on Cloud, organizations can store and access files and folders across multiple cloud-based and on-premises storage systems. Sharing among users is as simple as browsing or drag-and-drop — no matter where the files are stored — making…
I have recommended it to our other US office locations. My recommendation is based on the benefit of managed enrollment, the ability to have multiple enrollment pathways and the added bonus of having a common platform across all of our corporate sites improving IT support, management and user familiarity with wireless device enrollment while at work.
Barring the cost-prohibitive nature of some of the IBM Aspera solutions, IBM Aspera on Cloud is the appropriate solution for many file transfer workloads. Even at smaller volumes and lighter-weight files, Aspera's Hot Folder automation is a well-built and excellent solution for most file transfer needs.
We like when a product works and we don't have to look for alternate solutions, add network project change over downtime and retrain staff. Even the limitations (some devices don't enroll well) and recent licensing changes do not precipitate a change in our desire to continue with the product. The cloudpath support has provided clear alternatives for our issues and we are able to keep business going with minimal impact on staff and support
My experience with Aspera applications and with other vendors. My score will go to 8 as soon as AoC's Files App has the Search Through Sub-folders feature. We want to remove Aspera Shares, which has an older inefficient user interface.
We have had to raise a lot of support tickets during our three years of service. We do get timely support on those tickets and there have only been a few issues which have had an extended troubleshooting time that might have exceeded our expected resolution timeframe.
The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
The pricing was better for us and that was our deciding factor in making the decision to go with CloudPATH. We did test both solutions in our pilot environment and while we liked the features of the Cisco solution and deploy other Cisco solutions and products the pricing was a significant factor in our decision process.
Teams can be really slow and the downloads sometimes come out corrupted or the program will just quit or it doesn't seem to like all files to download. While IBM Aspera is more universal and versatile with the files it downloads. Teams might look flashy but its not the best with actually transferring important data quickly like Aspera.
