TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudingo

    Score6 out of 10
    N/ACloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.

    $83

    per month

    ZoomInfo Operations

    Score8.5 out of 10
    N/AZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.N/A
    Pricing
    CloudingoZoomInfo Operations
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudingoZoomInfo Operations
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    CloudingoZoomInfo Operations
    Considered Both Products
    Symphonic Source
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    CloudingoZoomInfo Operations
    Data Quality
    Comparison of Data Quality features of Cloudingo and ZoomInfo Operations
    Feature
    Cloudingo
    -
    Ratings
    ZoomInfo Operations
    8.2
    2 Ratings
    6% below category average
    Data source connectivity00 Ratings8.22 Ratings
    Data profiling00 Ratings8.82 Ratings
    Data element standardization00 Ratings7.82 Ratings
    Match and merge00 Ratings8.62 Ratings
    Address verification00 Ratings7.42 Ratings
    Best Alternatives
    CloudingoZoomInfo Operations
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    DemandTools
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    DemandTools
    Score9.8 out of 10
    SAP Data Services
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudingoZoomInfo Operations
    Likelihood to Recommend
    8.7
    (7 ratings)
    9.0
    (116 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.2
    (6 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (16 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    8.5
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CloudingoZoomInfo Operations
    Likelihood to Recommend
    Symphonic Source
    Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
    Incentivized
    Read full review
    ZoomInfo
    ZoomInfo is well suited for a new company that needs to load a CRM, or has a CRM thats over 18 months old and needs to be refreshed. Itd really only be inappropriate if you had 100 or less customers and knew them all well, or you aren't in B2B Sales.
    Incentivized
    Read full review
    Pros
    Symphonic Source
    • Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
    • Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
    • Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.
    Incentivized
    Read full review
    ZoomInfo
    • EverString allows us to build account lists based off in-depth firmographic or technographic data. It's far more accurate than trying to build these lists any other way.
    • EverString is fast. Where it might've previously taken us weeks to build lists of this quality, we now can build them in a matter of minutes (and have them ready to be published in a couple of hours).
    Incentivized
    Read full review
    Cons
    Symphonic Source
    • I would love to have a multi-user mode. I realize this very difficult though given I as an admin can see records my peers cannot.
    Read full review
    ZoomInfo
    • Lower pricing tier, some other zoom products have freemium versions which would be nice
    • Faster import/export time for data, depending on the size of the data, it may take close to more than a few minutes.
    • Merging data does not always report 100% of data merged.
    Read full review
    Likelihood to Renew
    Symphonic Source
    We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
    Read full review
    ZoomInfo
    Would love to keep everstring as part of our tech stack in the future. if we ever have to move from everstring it will be due to budget not the solution itself.
    Incentivized
    Read full review
    Usability
    Symphonic Source
    Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
    Incentivized
    Read full review
    ZoomInfo
    List uploads for enhancements and the fact that RingLead is powerful and useful make my life as an analyst super easy. I can upload files in bulk and know that everything is mapping correctly without manually going line by line.
    Incentivized
    Read full review
    Reliability and Availability
    Symphonic Source
    No answers on this topic
    ZoomInfo
    No problems
    Incentivized
    Read full review
    Performance
    Symphonic Source
    No answers on this topic
    ZoomInfo
    Had very good experience when using it
    Incentivized
    Read full review
    Support Rating
    Symphonic Source
    I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
    Incentivized
    Read full review
    ZoomInfo
    I’ve had one support request that was addressed and resolved within 30 minutes
    Incentivized
    Read full review
    Online Training
    Symphonic Source
    No answers on this topic
    ZoomInfo
    It was helpful
    Incentivized
    Read full review
    Implementation Rating
    Symphonic Source
    For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
    Read full review
    ZoomInfo
    Have a plan on how you're going to evaluate. We had a two-month trial period, but a six-month average lead cycle time, making it impossible to evaluate on a purely new-business ROI basis within the trial. We applied the model to our prior data, which demonstrated how much time and effort was devoted to accounts that weren't going to close
    Incentivized
    Read full review
    Alternatives Considered
    Symphonic Source
    We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
    Incentivized
    Read full review
    ZoomInfo
    This was the other tool we reviewed, but the OS applications were more detailed and had better results. Although still a good tool it just did not fit our scope for our sales group. Have yet to find any of the ZoomInfo tools to not be but quality and informational applications. So highly recommend them.
    Incentivized
    Read full review
    Scalability
    Symphonic Source
    No answers on this topic
    ZoomInfo
    Hasn’t experienced any issues to doubt reliability
    Incentivized
    Read full review
    Return on Investment
    Symphonic Source
    • Neglected and not used due to destructive automation
    • Fear of cleaning up data
    • Not wanting a human to do proper cleansing
    Incentivized
    Read full review
    ZoomInfo
    • Generate more pipeline - indirectly. Data from anywhere still needs to be transformed and used for a business objective.
    • Saved time in doing research and data population.
    • Assuming a business will purchase a data vendor, the comparison between other vendors is a factor of cost, functionality, and data quality. ZoomInfo has higher costs typically - which would lower the ROI - but with proper incentives or discounts, the comparative ROI grows.
    Incentivized
    Read full review
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