Cisco Umbrella vs. Cloudflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.7 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Cloudflare
Score 8.7 out of 10
N/A
Cloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.
$20
per month
Pricing
Cisco UmbrellaCloudflare
Editions & Modules
No answers on this topic
Pro
$20
per month
Business
$200
per month
Free
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
Cisco UmbrellaCloudflare
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaCloudflare
Best Alternatives
Cisco UmbrellaCloudflare
Small Businesses

No answers on this topic

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Medium-sized Companies

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IBM Cloud Internet Services
IBM Cloud Internet Services
Score 8.8 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.8 out of 10
Akamai App & API Protector
Akamai App & API Protector
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaCloudflare
Likelihood to Recommend
8.3
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.2
(0 ratings)
Usability
8.0
(0 ratings)
8.6
(0 ratings)
Availability
8.7
(0 ratings)
9.1
(0 ratings)
Performance
8.0
(0 ratings)
9.1
(0 ratings)
Support Rating
7.0
(0 ratings)
8.9
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.5
(0 ratings)
8.6
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
9.5
(0 ratings)
9.0
(0 ratings)
Product Scalability
8.0
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
7.0
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
Cisco UmbrellaCloudflare
Likelihood to Recommend
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Cloudflare works well as security measure that gives peace of mind without needing to work too hard to get it functioning well. It provides great tools to customize the security experience as well. This is all the same for the caching tools as well. They have a lot of built in tools that make using the caching easy right out of the box, but they provide the customization options to get things just right for your site.
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Pros
  • Managing the overall security policies is quite seamless in Cisco Umbrella. it is quite easy to set up and implement web filtering rules and other necessary configurations without any hassle.
  • The reporting features like 'activity search' provides greater visibility of our user's internet activity within our organization. We can identify security related risks quickly and take decisions to mitigate them.
  • The deployment and integration of Cisco Umbrella with other vendors product is quite appreciable. We other non cisco security devices which Cisco Umbrella was integrated with without any major issues.
  • We can easily track down any user that goes to the internet through the activity search feature.
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  • Registrar and DNS services are impeccable, with registrations done at cost and without ADs. DNS services setting standards for speed of resolution.
  • DDOS protection. With their content distribution network to back them they have the bandwidth and tools to be both proactive and reactive to bad actors.
  • WAF - Their Web Application Firewall helps mitigate common site vulnerabilities and has active zero-day protection running for breaking exploits
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Cons
  • There's always room for improvement in all products for sure. On the umbrella part, I would say that the room for improvement is on the data loss prevention part. So it sits on the PCs, it sees a lot of the traffic that goes on, it knows what files are on the PCs, but it's actually not stopping some of the intellectual property or personal identifiable information from going out. So we are able to block users from accessing applications and websites or even IP addresses, but we're not able to go a bit more granular, more on the data loss side. So that's a gap that I have in the product.
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  • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
  • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
  • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
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Likelihood to Renew
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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CF is a core piece of our cloud infra.
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Usability
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
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Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
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Reliability and Availability
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
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Performance
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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They are built to be fast and deliver very well on this. Performance has never been a problem.
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Support Rating
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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I have only used their support a few times, and most times, they are responsive and able to resolve my issue with a minimal amount of time and effort. However, there was one instance where I simply asked about how to purchase some more resources (redirect rules), and I received some type of automated/AI response that was very unhelpful and gave me no opportunity to escalate to a person.
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Online Training
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Implementation Rating
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Very well executed implementation where our team was able to handle the implementation with guidance.
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Alternatives Considered
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Nothing like it. Organizations can utilize these Cloudflare products to enhance their online presence by improving security, performance, reliability, and developer efficiency. Cloudflare is an American company that delivers services such as DNS, a content delivery network (CDN), and various other additional services to make websites faster and more secure. Cloudflare is used by over 26 million sites, resulting in the processing of more than 1 billion IP addresses each day.
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Scalability
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
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Return on Investment
  • It's too early for us to say now. We started with Cisco Umbrella with the migration and during the migration we choose all the specific access. Now we are going to Cisco Secure Access in our simulations there will be much of cost savings because we don't need the on-premise data center anymore for the ASARs and for the local firewalls and the people, they are managing that on-premise. So we estimate there will be a lot of cost savings, but currently it's not on the paper yet. So we have to wait what the experience is with it, but we are optimistic.
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  • We have seen reduced usage and downtimes after using Cloudflare for Caching. This has already yielded ROI as minimal downtime ensures consistent user traffic and increases revenue.
  • It can handle significant traffic spikes and shields the website from DDOS attacks. We have prevented a number of DDOS attacks after using Cloudflare and hence we are already seeing an ROI by using it.
  • Some of the integrations with Cloudflare are really painful and we have faced a lot of issues because of not having native integrations to certain 3rd party apps.
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