CloudBees Continuous Integration vs. Digital.ai Release

If you're running Jenkins in your enterprise and it's in the critical path of your software pipelines, I highly recommend CloudBees Jenkins over the open source version of the product to ensure you've got the customer and technical support you'll need for your Jenkins platform to be successful.

Incentivized

XL release fits very well when you need cross-team coordination in a release process where you want to coordinate an alpha or beta program with marketing as part of a major release process.

Incentivized

• Customer Support
• Solutions engineering

Incentivized

• Cross-team release workflow control using email, texts, scripts allow our release management to be truly a 360 process.
• XL Release allowing our Jenkins toolchain to control the beginning of release trains which is very powerful.
• XL release allows us to expose the business process flow for anyone to read direct at the source which runs the process instead of a separate vision.

Incentivized

• File or Workspace Management
• Agent configurations at master level
• Better Support for issues in product

Incentivized

• Pagination of data - across tool.
• User Roles Management API can be improved.
• Case insensitive ID's are treated differently making user face login and access issues.
• Dependency on Universal template/custom plugins creation should be reduced.
• Code versioning of templates is very difficult.
• Better error handling.
• Futures Timeout Issues.

Incentivized

The tool is easy to use, easy to navigate and learn. Manages releases with proper approvals in a systematic manner. Though it needs minor improvements in terms of pagination (data loading), access management, but, overall the tool helps in increasing productivity and less time for production deployments.

Incentivized

Support seems very unreachable from my experience. They handle cases if developers are facing issues, support seems to be very limited. It's not like other tools in a market where every mail is being taken priority and responses are sent. We see a lack in this particular aspect when it comes to CloudBees Jenkins Platform.

Incentivized

Support is not good at all. To this day, I have to mail my queries and their support site does not log in for me (me alone). But, upon contacting many times, no one helps with a proper response. Though good thing is, I get a proper response over mail too. But, being informative about the tool and not on the issues faced by users outside of the process to get support should also be addressed equally. Which is currently missing in support.

Incentivized

Easy to lean, use, highly customizable pipelines, works well for version control, etc. Example Digital.ai gives all those features which can be done in Jenkins like builds, deployment, release management, etc. But, it requires universal templates to be created which are difficult to maintain and readable like groovy pipelines in Jenkins.

Incentivized

Deployment and release management can be done in various ways. But, XL Release or Digita.ai, helps in simplifying the process with predefined plugins, pre-developed security features, etc that help manage and process deployment cycles quicker and in a processed way.

Incentivized

• Positive - Handles number of requests
• Positive - Customizations of pipelines helps integrate many type of frameworks
• Negative - Cache management on agents for dependencies downloaded
• Positive - credential management helps reduce configurations to be done for each project job at manual level

Incentivized

• Positive - Faster deployments.
• Positive - Better tracking on progress of each release.
• Negative - Data once goes beyond a limit, pagination and data load take a toll on users.
• Positive - Dashboard can be customizable.

Incentivized