CMMS is a mobile and cloud application that aims to simplify the management enterprise assets and equipment, maintenance schedules, inventory, work order routing and reporting. The solution helps employees to operate more efficiently and provides management with real-time visibility into the status of their assets and maintenance plans.
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HxGN EAM
Score 7.9 out of 10
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HxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.
It's ideal for people who have a smaller budget but want a fully-fledged CMMS solution. Moreover, it's ideal for everyone who is looking for more than a CMMS solution, as the solution provides access to a platform that has other enterprise apps. It might not be ideal for those who want cutting-edge tech such as IoT sensors support, predictive maintenance, etc. Other than such organizations, it's best for everyone else.
EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
Our organization was able to handle tasks and projects linked to maintenance operations with the help of CloudApper CMMS.
CloudApper CMMS helped us to reduce operation costs by combining the functions of asset management, maintenance, and inventory management in a single platform.
A CMMS built for easier collaboration, project management, and task tracking.
As I said, CloudApper CMMS has made our work so simple, it is difficult for us to use any other software. It is so easy to install that any one can be trained without any hassle. The data we receive based on CloudApper CMMS helps us to take certain decisions which are important for us.
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
The CloudApper CMMS app is highly affordable. I have looked for few apps before I made my final decision to purchase this one. Plus their customer service is excellent. They have helped me unexpectedly during my journey to start with this apps which is very rare to find this days.
HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
