TrustRadius

Cloud 9 Software vs. ImageXL

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloud 9 Software
Score 9.7 out of 10
N/A
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…N/A
ImageXL
Score 8.8 out of 10
N/A
ImageXL is a dental imaging software from XLDent headquartered in Minnesota. The company specializes in dental software and offers many other modules as well.N/A
Pricing
Cloud 9 SoftwareImageXL
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cloud 9 SoftwareImageXL
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cloud 9 SoftwareImageXL
User Ratings
Cloud 9 SoftwareImageXL
Likelihood to Recommend
8.6
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
Cloud 9 SoftwareImageXL
Likelihood to Recommend
Excellent for orthodontic practices. We have 3 locations, and this software works well for us! We are able to access patient info quickly and simultaneously no matter which location we are at. The support staff is just a click away online. We switched from OrthoTrac and love the Cloud based software with no nightly back ups and ease of using the software from checking in with just a click to scheduling in just one easy step! Chris and the team were amazing in getting us changed over, and the support team is always available for any questions along the way!
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Customer Service rarely has any hold time, which is seriously important.
  • Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021.
  • All printers and scanners can be easily accessed from any computer.
  • Without networking/servers any computer can be easily replaced without paying an IT to set it up.
  • Tablet-Friendly.
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Add more icons
  • Have a tab that you can leave notes for yourself
  • Add an IPR tab to the chart, not just in the aligner tab
MI
Melody Ingall
Orthodontic assistant
Read full review
No answers on this topic
Likelihood to Renew
Easy to use!
Verified User
Anonymous
Read full review
No answers on this topic
Usability
Easy peasy! Easy to navigate and start using from day one!
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
Verified User
Anonymous
Read full review
No answers on this topic
Implementation Rating
Better training/trainors
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Focus orthodontic software has a lot of similarities. Now that Cloud 9 purchased the Focus Orthodontics software they have made some changes, but both are really well organized. Easy to navigate through. I enjoy Cloud 9 the most. I continue to learn new features with the software. I look forward to all the updates.
MI
Melody Ingall
Orthodontic assistant
Read full review
No answers on this topic
Return on Investment
  • A positive impact is it runs smoothly and fast for our fast paced office.
  • I have the tools to run reports to keep up with patients that need scheduling or patients that have been placed on a recall with no appointment.
  • A negative impact for me is the clicking of the mouse. I use it a lot more than before.
SG
Stephanie Grates
Scheduling Coordinator
Read full review
No answers on this topic
ScreenShots