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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Salesflare

    Score6 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    Close CRMSalesflare
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    Close CRMSalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Close CRMSalesflare
    Considered Both Products
    Close
    Chose Close CRM
    All the same features and more in a much better user experience. Lots of integrations of Salesforce require a dedicated employee just to manage Salesforce and make changes. Close just works out of the box and is easy to change and customize.
    Incentivized
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    Close CRMSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Salesflare
    Feature
    Close CRM
    8.9
    8 Ratings
    14% above category average
    Salesflare
    8.1
    11 Ratings
    5% above category average
    Customer data management / contact management8.08 Ratings8.811 Ratings
    Workflow management7.78 Ratings8.711 Ratings
    Territory management8.01 Ratings5.12 Ratings
    Opportunity management10.06 Ratings8.011 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings9.011 Ratings
    Contract management10.01 Ratings10.01 Ratings
    Interaction tracking8.38 Ratings8.811 Ratings
    Channel / partner relationship management9.73 Ratings8.27 Ratings
    Quote & order management00 Ratings6.12 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Salesflare
    Feature
    Close CRM
    8.5
    6 Ratings
    12% above category average
    Salesflare
    8.3
    1 Ratings
    10% above category average
    Case management8.03 Ratings9.01 Ratings
    Call center management7.45 Ratings7.01 Ratings
    Help desk management10.02 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Salesflare
    Feature
    Close CRM
    9.0
    6 Ratings
    17% above category average
    Salesflare
    8.7
    10 Ratings
    14% above category average
    Lead management8.76 Ratings8.710 Ratings
    Email marketing9.35 Ratings8.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Salesflare
    Feature
    Close CRM
    7.9
    6 Ratings
    4% above category average
    Salesflare
    8.0
    11 Ratings
    5% above category average
    Task management8.35 Ratings8.011 Ratings
    Billing and invoicing management10.01 Ratings8.01 Ratings
    Reporting5.45 Ratings8.011 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Salesflare
    Feature
    Close CRM
    7.5
    6 Ratings
    1% below category average
    Salesflare
    8.2
    11 Ratings
    8% above category average
    Forecasting10.01 Ratings7.99 Ratings
    Pipeline visualization8.06 Ratings9.011 Ratings
    Customizable reports4.44 Ratings7.810 Ratings
    Customization
    Comparison of Customization features of Close CRM and Salesflare
    Feature
    Close CRM
    8.6
    8 Ratings
    14% above category average
    Salesflare
    8.7
    10 Ratings
    15% above category average
    Custom fields10.07 Ratings8.110 Ratings
    Custom objects10.02 Ratings10.02 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings8.110 Ratings
    Security
    Comparison of Security features of Close CRM and Salesflare
    Feature
    Close CRM
    8.0
    8 Ratings
    4% below category average
    Salesflare
    8.1
    10 Ratings
    3% below category average
    Single sign-on capability8.03 Ratings8.17 Ratings
    Role-based user permissions8.06 Ratings8.010 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Salesflare
    Feature
    Close CRM
    10.0
    1 Ratings
    31% above category average
    Salesflare
    8.5
    8 Ratings
    15% above category average
    Social data10.01 Ratings8.88 Ratings
    Social engagement10.01 Ratings8.18 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Salesflare
    Feature
    Close CRM
    6.4
    4 Ratings
    14% below category average
    Salesflare
    8.9
    8 Ratings
    19% above category average
    Marketing automation6.44 Ratings8.88 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Close CRM and Salesflare
    Feature
    Close CRM
    10.0
    1 Ratings
    31% above category average
    Salesflare
    8.9
    11 Ratings
    19% above category average
    Mobile access10.01 Ratings8.911 Ratings
    Best Alternatives
    Close CRMSalesflare
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMSalesflare
    Likelihood to Recommend
    9.3
    (8 ratings)
    9.0
    (11 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (9 ratings)
    Support Rating
    9.3
    (3 ratings)
    9.0
    (9 ratings)
    User Testimonials
    Close CRMSalesflare
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Salesflare
    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Salesflare
    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    Salesflare
    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Incentivized
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    Salesflare
    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Incentivized
    Read full review
    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of the Close inboxScreenshot of a Sales Funnel Report in CloseScreenshot of the Call Assistant automatic transcription and summaryScreenshot of built-in calling in Close

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.