TrustRadius

Close CRM vs. NeoDove

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Close CRM
Score 9.9 out of 10
N/A
Close.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.
$9
per month (paid annually) per user
NeoDove
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
NeoDove is a telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with features like an auto dialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, integrations, as well as a marketplace for IVR, SMS automation, and other enhancements. NeoDove enables users to: Create and prioritize campaigns. Add leads.…N/A
Pricing
Close CRMNeoDove
Editions & Modules
Solo
$9
per month (paid annually) per user
Essentials
$35
per month (paid annually) per user
Growth
$99
per month (paid annually) per user
Scale
$139
per month (paid annually) per user
No answers on this topic
Offerings
Pricing Offerings
Close CRMNeoDove
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
More Pricing Information
Community Pulse
Close CRMNeoDove
Features
Close CRMNeoDove
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Close CRM
8.9
Ratings
14% above category average
NeoDove
-
Ratings
Customer data management / contact management8.00 Ratings00 Ratings
Workflow management7.70 Ratings00 Ratings
Territory management8.00 Ratings00 Ratings
Opportunity management10.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.30 Ratings00 Ratings
Contract management10.00 Ratings00 Ratings
Interaction tracking8.30 Ratings00 Ratings
Channel / partner relationship management9.70 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Close CRM
8.5
Ratings
12% above category average
NeoDove
-
Ratings
Case management8.00 Ratings00 Ratings
Call center management7.40 Ratings00 Ratings
Help desk management10.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Close CRM
9.0
Ratings
17% above category average
NeoDove
-
Ratings
Lead management8.70 Ratings00 Ratings
Email marketing9.30 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Close CRM
7.9
Ratings
4% above category average
NeoDove
-
Ratings
Task management8.30 Ratings00 Ratings
Billing and invoicing management10.00 Ratings00 Ratings
Reporting5.40 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Close CRM
7.5
Ratings
1% below category average
NeoDove
-
Ratings
Forecasting10.00 Ratings00 Ratings
Pipeline visualization8.00 Ratings00 Ratings
Customizable reports4.40 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Close CRM
8.6
Ratings
14% above category average
NeoDove
-
Ratings
Custom fields10.00 Ratings00 Ratings
Custom objects10.00 Ratings00 Ratings
Scripting environment8.00 Ratings00 Ratings
API for custom integration6.40 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Close CRM
8.0
Ratings
4% below category average
NeoDove
-
Ratings
Single sign-on capability8.00 Ratings00 Ratings
Role-based user permissions8.00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Close CRM
10.0
Ratings
31% above category average
NeoDove
-
Ratings
Social data10.00 Ratings00 Ratings
Social engagement10.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Close CRM
6.4
Ratings
14% below category average
NeoDove
-
Ratings
Marketing automation6.40 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Close CRM
10.0
Ratings
31% above category average
NeoDove
-
Ratings
Mobile access10.00 Ratings00 Ratings
Best Alternatives
Close CRMNeoDove
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.5 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Outreach
Outreach
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Close CRMNeoDove
Likelihood to Recommend
9.3
(0 ratings)
-
(0 ratings)
Usability
8.7
(0 ratings)
-
(0 ratings)
Support Rating
9.3
(0 ratings)
-
(0 ratings)
User Testimonials
Close CRMNeoDove
Likelihood to Recommend
Close is my #1 choice for sales teams, both inbound and outbound. The telephony features in Close are exceptional and they lead the Industry in features and innovation. The power dialer increases productivity by cutting down the manual time of physically dialing calls. All calls and interactions including SMS messages are automatically logged to the client's account within the CRM.
Jason Janes | TrustRadius Reviewer
Jason Janes
Web Design & SEO Consultant
Read full review
No answers on this topic
Pros
  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer
Joe Gatto
VP of Marketing & International Business Development
Read full review
No answers on this topic
Cons
  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer
Ryan McCarty
Sales Development Representative
Read full review
No answers on this topic
Usability
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
Close's support team offers a really good service, they are always willing to help with whatever is needed or arises, they investigate everything they need to find a solution and give an answer as quickly as possible, their attitude is better and their optimism really helps in times of stress, they do a great job in record time.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
For a specific sales team, Close performs better sales tracking and email and SMS management, with a fresh and modern interface, making the team's work more comfortable, with a holistic (but not complete) tracking and reporting of the data. Helping to improve the performance of each agent and obtain better results. For all other campaigns we use the predictive dialers mentioned above, Close is better for tracking current customers and for warm leads.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer
Erik Zahnlecker
Co-Founder, Head of Product
Read full review
No answers on this topic
ScreenShots

Close CRM Screenshots

Screenshot of the Close inboxScreenshot of a Sales Funnel Report in CloseScreenshot of the Call Assistant automatic transcription and summaryScreenshot of built-in calling in Close

NeoDove Screenshots

Screenshot of Automated and Predictive Dialing - The NeoDove autodialer helps teams dedicate more time talking to customers than dialing each number or keeping track of which one to call next.Screenshot of 360-Degree Lead Management - From leads uploaded to leads generated through other platforms, NeoDove unifies them in one place so users can track the status of each lead through the journey and ensure no lead goes overlooked.Screenshot of Multichannel Customer Engagement - NeoDove leverages WhatsApp to keep customers engaged throughout the journey or call, SMS, or email them.Screenshot of Integration with Multiple Platforms - NeoDove enables managing leads in one place by integrating with platforms like Wix, WordPress, Facebook Ads, Google Ads, Just Dial, and Magic Bricks.