Clockify vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clockify
Score 9.1 out of 10
Small Businesses (1-50 employees)
Clockify, from COING in Palo Alto, is a time tracker and employee timesheet software for teams of all sizes. Clockify lets users track how much time is spent working on tasks, as well as keep track of employee timesheets and billable hours, project completion, reports, and schedules.
$0
forever, unlimited everything
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
ClockifyWhen I Work
Editions & Modules
Clockify Free
$0
forever, unlimited everything
Clockify Plus
$9.99
per month, per workspace
Clockify Enterprise
$9.99
per month, per user, per workspace
Clockify Premium
$29.99
per month, per workspace
Clockify Server
Starts at 450
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
ClockifyWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsUnlimited usage and number of users for free. Paid plans are solely for access to additional features. Self-hosting software on own servers available.
More Pricing Information
Community Pulse
ClockifyWhen I Work
Best Alternatives
ClockifyWhen I Work
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
7shifts
7shifts
Score 9.9 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
Zoho People
Zoho People
Score 8.4 out of 10
Zoho People
Zoho People
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClockifyWhen I Work
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
7.0
(0 ratings)
9.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ClockifyWhen I Work
Likelihood to Recommend
I would recommend this for someone who is a freelancer with multiple clients, but would not recommend to a company who has multiple employees doing the same job every single day. It'd be easier to have them clock in on one platform, like Square, for example, which automatically can take out taxes (for W9 employees)
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • They don't give refunds if their app doesn't work as advertised.
  • They blame you for not reading their terms of service.
  • They may give you a credit for a product you can't use if you complain loudly enough but they still keep your money.
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • Personally, I don't like the Windows app. It isn't as fast to respond to the Start/Stop button clicks so I found myself hesitating on changing screens for example. I didn't like having to think about if I should check if it is recording time or not. I use the web page and it is fast and accurate.
  • I could see people wanting a small separate browser window to keep the Start/Stop button. It looks best in the browser in nearly a full-size screen. It could look nicer/easier to use when shrunk to a smaller browser screen size. The ease of use for me and ability to add in a detailed description for a specific time period I just worked or am working on overrides the browser screen size. It is just a personal preference.
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?
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It's a powerful tool for employee management and intuitive to use.
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Usability
I can use it effectively on day 1. Day 3 I added more options and back-filled my previous time tracking. I saw how to add Projects and clients and found a way that works well for me. I ran a report for the 3 days I was using it and extrapolated how it would work after 6 months. I saw benefits to being able to search anything, and run reports using several filters including user defined tags, clients, projects
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While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Reliability and Availability
I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks
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No answers on this topic
Performance
I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task
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No answers on this topic
Support Rating
I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.
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Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat. They are both very easy to use.
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When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Scalability
Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options
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No answers on this topic
Return on Investment
  • The free plan really did everything we needed for the 6 months or so we used it. Without Clockify, we would have had to pay roughly $40+/month for a software tool.
  • When we upgraded to the paid version, it was still only $10/month and helped us be able to have minimum billing increments which is a huge monetary increase.
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

Clockify Screenshots

Screenshot of Time trackerScreenshot of TimesheetScreenshot of Time tracking appsScreenshot of DashboardScreenshot of ReportsScreenshot of Projects