Clio vs. Thomson Reuters Legal Tracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.1 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per user/per month
Thomson Reuters Legal Tracker
Score 9.0 out of 10
N/A
Thomson Reuters' Legal Tracker coordinates e-billing, matter management & analytics. It features automated invoice review, legal billing guideline enforcement, and rate management while streamlining communication with outside counsel.N/A
Pricing
ClioThomson Reuters Legal Tracker
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
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Offerings
Pricing Offerings
ClioThomson Reuters Legal Tracker
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.Contact vendor for pricing information.
More Pricing Information
Community Pulse
ClioThomson Reuters Legal Tracker
Best Alternatives
ClioThomson Reuters Legal Tracker
Small Businesses

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BQE CORE
BQE CORE
Score 9.3 out of 10
Medium-sized Companies

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Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
ClioThomson Reuters Legal Tracker
Likelihood to Recommend
6.6
(0 ratings)
9.0
(0 ratings)
Usability
6.8
(0 ratings)
9.0
(0 ratings)
Support Rating
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
ClioThomson Reuters Legal Tracker
Likelihood to Recommend
Clio is a wonderful practice management solution for small firms that do billable work. The Clio manage software is excellent for tracking your time at different rates, tracking matter budgets, and tracking expenses. Clio is also great for firms that want to implement and use tech in their offices. If clients are at least somewhat tech-savvy (have and know how to use email), they will also benefit and enjoy the implementation of Clio.
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reviewing and approving e-invoices is very easy in Legal Tracker. adding case notes and status updates is very helpful
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Pros
  • Timekeeping. All I have to do is open Clio in the morning and press the "start timekeeping" button if I am too lazy to type in a few words.
  • Billing. The new interface is really easy to use.
  • Calendar. I use two calendars for deadlines, etc. My G-Suites calendar and Clio.
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  • e billing software
  • case status updates management
  • notes and tracking of case schedules
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Cons
  • The billing screen is serviceable but unwieldy. It is hard to get your bills to look the way that you want in many cases.
  • The document management process could stand some improvement. In order to manipulate a document, you have to download it, work on it, then re-upload the new version. I'd like a local client or a seamless way to edit and then automatically see the update taken into Clio.
  • The task entry is good but not great. I'd like to see a way to have it integrate into my iPhone's reminders list.
  • The quickbooks online sync has been a constant source of frustration for our bookkeeper, who has to monitor daily and hardly ever goes a day without an item failing to sync.
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  • pulling matter reports are not the easiest to do
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Likelihood to Renew
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
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Usability
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
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the interface and usability is very good. the reporting capability is also very helpful for purposes of quarterly or monthly reports for operational leadership.
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Support Rating
Rather than talk in generalities, I'll give two specific examples. First, after updating my OS, I got locked out of Clio. I was back in, up and running, with no loss of data, within an hour thanks to Clio customer support. Second, I made some specific recommendation for features that I thought would be useful. Those recommendations fell in a black hole, with the suggestion that I try a very buggy third party integration app. Clio is making lots of money from lawyers using its software. Why can't Clio create the integrations and test them if Clio is not willing to build them into its platform?
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Alternatives Considered
Clio offers integrations such as Microsoft 365, Google Workspace, QuickBooks, Zoom, Dropbox, and more. This allows me to customize my tech stack to fit my specific needs. Clio’s mobile app is more feature-rich, offering time tracking, document access, calendaring, and even billing on the go. It’s ideal for attorneys who work remotely or travel frequently.
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Legal Tracker works better in report pulling as well as how easy the interface is to use. the product also assists with note and status update entries and data collation.
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Return on Investment
  • It has improved our ability to capture billable activities.
  • It has increased our efficiency in regards to onboarding clients and getting retainers signed.
  • The integrations with QuickBooks and other software platforms such as Mailchimp has allowed us to improve our marketing efforts and overall operations.
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  • approving and adjusting bills as e-bills is very easy and efficient
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ScreenShots