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Clio vs. Orion Practice Management System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clio

    Score8.1 out of 10
    N/AClio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

    $49

    per month

    Orion Practice Management System

    Score7 out of 10
    N/AOrion Law Management in Atlanta offers their flagship product to support legal matter and practice management, with case management features such as document, calendar and billing mangement, and firm management features such as accounting, business intelligence, and marketing.N/A
    Pricing
    ClioOrion Practice Management System
    Editions & Modules
    EasyStart
    $49
    per user/per month
    Clio Grow
    $59
    per user/per month
    Essentials
    $89
    per month per user
    Advanced
    $129
    per month per user
    Complete
    $159
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ClioOrion Practice Management System
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ClioOrion Practice Management System
    Considered Both Products
    Clio
    No answer on this topic
    Orion Law Management Systems
    No answer on this topic
    Key User Insights
    Would buy again
    56%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    56%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    50%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    53%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    8 Answers
    No answers on this topic
    User Ratings
    ClioOrion Practice Management System
    Likelihood to Recommend
    6.7
    (26 ratings)
    10.0
    (1 ratings)
    Usability
    6.9
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ClioOrion Practice Management System
    Likelihood to Recommend
    Clio
    Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
    Incentivized
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    Orion Law Management Systems
    Entering billing time is a breeze. It is also easy to keep up with all billing through the Time Manager screen in conjunction with Fee Entry. It works great as a calendar, with the ability to designate entries as tasks, events and other topics. The calendar program synchs with Outlook, no need to enter deadlines in two separate programs. It is a breeze to run conflict checks and the Smart Timers Management option is very user friendly.
    Incentivized
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    Pros
    Clio
    • Provides an interface with NextChapter Bankruptcy.
    • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
    • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
    Incentivized
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    Orion Law Management Systems
    • Billing
    • Synchs well with other programs
    • Contains massive contact list
    • Keeps up with client payments by user
    Incentivized
    Read full review
    Cons
    Clio
    • Document management. It's still far easier for me to create Word templates and just use Word.
    • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
    • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
    • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
    • Case notes. This feature may be useful for high-volume practices, but I never use it.
    Incentivized
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    Orion Law Management Systems
    • When multiple users utilize the program, it can sometimes slow down
    • Doesn't always synch with other programs
    • Occasionally a little bit difficult to perform a search
    Incentivized
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    Likelihood to Renew
    Clio
    We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
    Incentivized
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    Orion Law Management Systems
    No answers on this topic
    Usability
    Clio
    Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
    Incentivized
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    Orion Law Management Systems
    No answers on this topic
    Support Rating
    Clio
    When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
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    Orion Law Management Systems
    No answers on this topic
    Alternatives Considered
    Clio
    We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
    Incentivized
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    Orion Law Management Systems
    No answers on this topic
    Return on Investment
    Clio
    • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
    • More accessible from more places. I was able to continue working during a two week trip to the beach.
    • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
    Incentivized
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    Orion Law Management Systems
    • Provides accurate billing information for submission to clients for payments
    • Ability to run financial reports
    • Contact database is ongoing with new entries and updated information
    Incentivized
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