ClickPost vs. Narvar

Click post provides easy integration with courier partners. Ideal for a company who don't have the resources to create and maintain integration with a courier partner. They have everything you need for a complete integration from order handling, tracking, and communicating to customers - email, message, or WhatsApp. Their support is great in that in case of issues, they would quickly help resolve them for you. Also, custom integration and companies' specific requirements are also handled by them.

Incentivized

If you are an e-commerce retailer that needs out of the box functionality to enhance your shipment tracking, then I highly recommend Narvar. The monthly spend far out weighs the cost of having an internal team build this out --- not to mention the time it takes to spin the solution up.

• Courier Allocation
• NDR Management
• ABW Generation

Incentivized

• Their client success team is pretty attentive & helpful.
• Ease of using the tool.
• UX Design of the platform tools

Incentivized

• May be this could opt to bring in small time courier companies to maintain feasibility.

Incentivized

• Adding other functionality beyond the basic technology can be costly for a small to medium business. Narvar's grown rapidly since we started using them and their baseline costs for add-ons are out of our price range for post-purchase/returns.

Incentivized

Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.

Incentivized

The e-commerce industry is totally dependent on quality shipping service and in-time deliveries could boost sales as well, shipping costs play a vital role as competition is fierce and the market offers cut-throat competition. Staying in the business while making profits is the key and the solution is very intelligently designed to enhance the success factor for any Ecommerce s company.

Incentivized

I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites.

Incentivized

• Logistic costs
• Money saved by shipping costs
• Getting our brand name out

Incentivized

• Reduce contact center volume.
• Increase NPS.

Incentivized