ClickGuard vs. PaymentWorks

if you're big company who has niche market. and that niche market is somewhat similar to some nearby catagory that is irrelevant to you, ClickGaurd is perfect piece of puzzle here. distincts your relevant B2B traffic from single users who only requires pretty basic service. saves your click resource and efforts of lead generation.

Incentivized

Appropriate only for US customers with domestic banking institutions who speak English fluently.

Not appropriate for any foreign vendor to get paid in less than 6 months. The data is poorly designed. The software defaults to domestic banking information such as routing number. Vendors then choose check payments overseas which take 45 days and usually never arrive. I end up submitting the same payments over and over. Customers are always angry and I have no ability to help them.

• One obvious positive is that it actually works. I have seen where there were all these click activities happening but the conversions did not come close to matching up.success.
• I'd also like to mention some of the features that were very useful to our campaigns. Features like IP Monitoring, Cross-Campaign Blocking, and Automatic Malicious Click Deflection.

• The data is kept secure

• The one thing I've noticed that I believe is a disadvantage would have to be the lack of support on weekends or holidays which is understandable but at the same time, I'm sure people expect to still be supported right around the clock if that is what is advertised.

• Software design especially in regards to entering foreign bank accounts
• Customer service never really assists the customer
• Admins are not notified when there is incomplete registration or problems with the information entered. We have to wait for the customer to contact us and by that time they are very angry and their payment is very delayed
• The only language available is English. The tax forms are only available in English

Administrators hate the system because they cannot see any information in order to assist customers. Customers hate it because registration is lengthy and difficult and only available in English

I actually do feel supported. I haven't needed much of it because the app works so well, but for the times I did, they were there and very capable.

Highly customized packages to choose from made ClickGAURD our first preference. The reviews and word of mouth around ClickGAURD were pretty positive. The support team was easily reachable and helped clear all our doubts in the initial phase itself.

Incentivized

I was not involved in this choice and the people who chose the system are not end users of this software. The end user experience was never considered when this decision was made. Admins and customers hate PaymentWorks. It is only effective at wasting your time and money and employee resources

• In this case, there is a steady return on investment as well as additional benefits. With the money I save, the app is basically free.

• Zero return on investment. It takes 3 people to do the work that one person used to be able to manage.
• The only way that I can find out if there are problems is if the customer contacts me about non-payment.
• Zero integration with our accounting software. New vendors have to be manually transferred from PaymentWorks to the accounting software. Updates to PaymentWorks have to be manually carried from one system to the other. There are no notifications when these processes have been completed