CleverTap vs. MailCampaigns

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CleverTap
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies that are designed to drive growth. The vendor’s value proposition is that thousands of brands continue to build valuable relationships with their customers using CleverTap’s Intelligent Mobile Marketing Platform, which provides actionable, real-time insights for building amazing customer experiences. According to the vendor, key features and…N/A
MailCampaigns
Score 7.0 out of 10
N/A
N/AN/A
Pricing
CleverTapMailCampaigns
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CleverTapMailCampaigns
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
CleverTapMailCampaigns
Features
CleverTapMailCampaigns
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
CleverTap
-
Ratings
MailCampaigns
7.6
Ratings
0% above category average
WYSIWYG email editor00 Ratings8.00 Ratings
Dynamic content00 Ratings8.00 Ratings
Ability to test dynamic content00 Ratings7.00 Ratings
Landing pages00 Ratings8.00 Ratings
A/B testing00 Ratings8.00 Ratings
Mobile optimization00 Ratings7.00 Ratings
Email deliverability reporting00 Ratings8.00 Ratings
List management00 Ratings7.00 Ratings
Triggered drip sequences00 Ratings7.00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
CleverTap
-
Ratings
MailCampaigns
8.0
Ratings
3% above category average
Lead nurturing automation00 Ratings8.00 Ratings
Lead scoring and grading00 Ratings8.00 Ratings
Data quality management00 Ratings8.00 Ratings
Automated sales alerts and tasks00 Ratings8.00 Ratings
Lead segmentation and distribution00 Ratings8.00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
CleverTap
-
Ratings
MailCampaigns
8.0
Ratings
8% above category average
Calendaring00 Ratings8.00 Ratings
Event/webinar marketing00 Ratings8.00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
CleverTap
-
Ratings
MailCampaigns
8.0
Ratings
6% above category average
Social sharing and campaigns00 Ratings8.00 Ratings
Social profile integration00 Ratings8.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CleverTap
-
Ratings
MailCampaigns
8.0
Ratings
9% above category average
Dashboards00 Ratings8.00 Ratings
Standard reports00 Ratings8.00 Ratings
Custom reports00 Ratings8.00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CleverTap
-
Ratings
MailCampaigns
7.9
Ratings
6% above category average
API00 Ratings8.00 Ratings
Role-based workflow & approvals00 Ratings8.00 Ratings
Customizability00 Ratings7.00 Ratings
Integration with Salesforce.com00 Ratings8.00 Ratings
Integration with Microsoft Dynamics CRM00 Ratings8.00 Ratings
Integration with SugarCRM00 Ratings8.00 Ratings
Third-party software integrations00 Ratings8.00 Ratings
Best Alternatives
CleverTapMailCampaigns
Small Businesses
OneSignal
OneSignal
Score 8.0 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CleverTapMailCampaigns
Likelihood to Recommend
7.7
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
CleverTapMailCampaigns
Likelihood to Recommend
[In my opinion] It's [CleverTap] not appropriate for starter businesses. It's appropriate for businesses with very strong in-house tech teams to maneuver challenges on their own because after deep integration one can't expect Clevertap Support to be much helpful [from my experience]. It is good in the sense that you need one tool for all-around communications and analytics. However, they have moved away from the events container system, but those still on the events container are neither automatically educated nor transitioned into their new tiers of pricing. I find this a lack of effort of the sales team. So, you are on your own after the implementation.
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It's particularly well-suited for e-commerce businesses looking to send targeted product recommendations based on browsing history and past purchases. However, it may be less appropriate for organizations requiring extensive design customization or those with simple, low-volume email needs. The software is HIPAA compliant and has a SOC 2 certification, which are both huge factors considering we work with sensitive customer data that as a company have to be compliant to do everything within the necessary regulations of data protection.
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Pros
  • Helping us find out which users did a certain activity and in which order. The time gap between those activities is also an important metric. This works great with Clevertap because our backend pushes every relevant event with a time stamp to CleverTap so we do not have to maintain events or build the engine to analyze every small action the user took.
  • Helps us find out which actions our best users take right before they convert. Given the e-commerce like domain we are in, we end up giving a lot of information to our users. Knowing which of these convert what kind of users is very useful.
  • Helps us setup super focussed campaigns (pop-up, emails etc) to users who would be interested in a certain kind of activity. Our yield per message sent is significantly more when targeting is right.
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  • Advanced behavioral targeting based on real-time user interactions
  • AI-powered subject line optimizer for improved open rates
  • Dynamic content blocks that personalize email content at scale
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Cons
  • It does not have a built-in SMS provider.
  • I does not have a built-in email provider
  • It gets pricier as you keep piling up data to be stored.
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  • Limited template customization options for complex designs
  • Occasional lag in reporting dashboard updates
  • Absence of a built-in image editor for quick graphic customization
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Usability
No answers on this topic
In fact, we started seeing ROI on the MailCampaigns app in the first three months of using it. The time needed to setup and learn quickly paid off later when we started seeing better campaign performance and more revenue for our email marketing campaigns.
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Support Rating
For their expertise and timely resolution to our issues.
Read full review
No answers on this topic
Alternatives Considered
Mo Engage is cost-effective, charges less price and delivery is awesome, also that is quite [a] user friendly compared to the current clever tap UI and UX.
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Prior to MailCampaigns, I used Mailchimp and Constant Contact. While both are solid options, MailCampaigns offers superior segmentation capabilities. Unlike Mailchimp, which limits the number of segmentation conditions, MailCampaigns allows for unlimited layered segmentation
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Return on Investment
  • Helped improve repeat customer purchase, as it improved bookings through re-marketing.
  • Helped decrease uninstalls through dormant user reminder campaigns and then uninstall surveys that made those users reinstall the app.
  • Helped improve the overall bookings through various recency-frequency segmentation targeting.
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  • Increased email open rates by 25% through improved targeting
  • Boosted conversion rates by 15% with personalized content
  • Reduced unsubscribe rates by 30% due to more relevant messaging
Read full review
ScreenShots

CleverTap Screenshots

Screenshot of CleverTap Mobile App DashboardScreenshot of CleverTap HomepageScreenshot of CleverTap Cohort AnalysisScreenshot of CleverTap Create New Push NotificationsScreenshot of CleverTap Create SegmentsScreenshot of CleverTap Segmentation Reports