Cleverbridge vs. Nexway

Cleverbridge is a great partner - they are particularly well suited for mid-sized companies - not sure about the largest of companies. Their scale is good but not the best. Their technical acumen is quite good and they totally understand their market - unlike other companies in this space they don’t suffer from hubris - they roll up their sleeves and work with individual clients to succeed. Their management is very knowledgeable, friendly and approachable.

Incentivized

The features and scalability of this solution impressed me and the customer-focused approach was a pleasant surprise. They paid attention to my specific needs and developed features that addressed them, allowing me to expand my business worldwide

• Excellent partnet
• Terrific at subscription software
• Excellent security and uptime

Incentivized

• Easy to use and integrate with my existing payment infrastructure.
• Offers real-time fraud protection and a secure online payment environment.
• Comprehensive reporting tools to track and manage transactions.
• Highly customizable options to meet the needs of my business.
• Ability to scale my business worldwide.

• Because of the many different settings, it becomes hard sometimes to set everything up
• The slow system can take up to 10 seconds to save something

Incentivized

• The cost of the solution can be high for some businesses.
• There are some limitations when it comes to certain payment methods.
• The customer service response time can be slow sometimes.

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

Incentivized

Cleverbridge has a very flexible system, which operates with an enormous amount of settings. It is simultaneously good and bad, because on one hand it is good to be able to adjust settings for each tiny tiny part, but on the other hand it is time consuming. In the sense that it has wide range of supported currencies and languages, it is definitely a plus to operate on Cleverbridge, as you have the opportunity to reach many local markets. Their team also has tons of expertise in e-commerce, which is a definitely bonus for your team, because you get not only the system, but also tips and hints on how to make things better, and avoiding mistakes others have made before.

Incentivized

Nexway teams always ready to face challenges have been listening to our business needs with tailored solutions. This distinctive approach on the market will ensure that you get a solution that supports your company's ambitions and is up to your business expectations.

• We've just started with Cleverbridge so we'll see

Incentivized

• Ability to scale my business worldwide.