TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk.io

    Score8 out of 10
    N/AN/A

    $99

    per month

    Searchspring

    Score9 out of 10
    N/ASearchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.

    $599

    per month

    Pricing
    Clerk.ioSearchspring
    Editions & Modules
    Basic
    $99
    per month
    Essential
    $599.00
    per month
    Advanced
    $799.00
    per month
    Expert
    $999.00
    per month
    Offerings
    Pricing Offerings
    Clerk.ioSearchspring
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Clerk.ioSearchspring
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Clerk.ioSearchspring
    Likelihood to Recommend
    Clerk.io
    No answers on this topic
    Searchspring
    Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
    Incentivized
    Read full review
    Pros
    Clerk.io
    No answers on this topic
    Searchspring
    • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
    • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
    • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
    Incentivized
    Read full review
    Cons
    Clerk.io
    No answers on this topic
    Searchspring
    • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
    • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
    Incentivized
    Read full review
    Support Rating
    Clerk.io
    No answers on this topic
    Searchspring
    We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
    Incentivized
    Read full review
    Alternatives Considered
    Clerk.io
    No answers on this topic
    Searchspring
    Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
    Incentivized
    Read full review
    Return on Investment
    Clerk.io
    No answers on this topic
    Searchspring
    • Increased our site search speed.
    • Increased conversion rate.
    • Increase in sales by boosting best sellers and relevant items throughout the year.
    Incentivized
    Read full review
    ScreenShots

    Searchspring Screenshots

    Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.