TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClearDATA

    Score10 out of 10
    N/AClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A

    Nightfall

    N/AN/ANightfall AI and Nightfall DLP solutions, from Shoreline Labs (or Nightfall) in San Francisco, is a sensitive data discovery and exfiltration prevention solution that uses machine learning to identify business-critical data, like customer PII, across SaaS, APIs, and data infrastructure, so users can manage & protect it.N/A
    Pricing
    ClearDATANightfall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClearDATANightfall
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ClearDATANightfall
    Likelihood to Recommend
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClearDATANightfall
    Likelihood to Recommend
    ClearDATA
    ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
    Incentivized
    Read full review
    Nightfall AI (Shoreline Labs, Inc.)
    No answers on this topic
    Pros
    ClearDATA
    • Leadership is very attentive, working hard to forge interpersonal relationships
    Incentivized
    Read full review
    Nightfall AI (Shoreline Labs, Inc.)
    No answers on this topic
    Cons
    ClearDATA
    • Support was a challenge. Often tickets would sit until escalated.
    • Clear expectations on both sides caused communication challenges.
    • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
    Incentivized
    Read full review
    Nightfall AI (Shoreline Labs, Inc.)
    No answers on this topic
    Alternatives Considered
    ClearDATA
    Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
    Incentivized
    Read full review
    Nightfall AI (Shoreline Labs, Inc.)
    No answers on this topic
    Return on Investment
    ClearDATA
    • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
    • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
    • From a customer service standpoint, it was 50/50.
    Incentivized
    Read full review
    Nightfall AI (Shoreline Labs, Inc.)
    No answers on this topic
    ScreenShots