TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClearDATA

    Score10 out of 10
    N/AClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A

    Ground Labs

    N/AN/AGround Labs enables organizations to discover and remediate their data across multiple types and locations — on servers, on desktops and in the cloud. Ground Labs boasts a comprehensive and trusted solution for the enterprise to confidently mitigate risk and find sensitive data. Ground Labs states their core focus is to develop technology to meet the increasing challenges of data management and regulatory compliance. This is shown with their flagship productsN/A
    Pricing
    ClearDATAGround Labs
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClearDATAGround Labs
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    ClearDATAGround Labs
    Likelihood to Recommend
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClearDATAGround Labs
    Likelihood to Recommend
    ClearDATA
    ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
    Incentivized
    Read full review
    Ground Labs
    No answers on this topic
    Pros
    ClearDATA
    • Leadership is very attentive, working hard to forge interpersonal relationships
    Incentivized
    Read full review
    Ground Labs
    No answers on this topic
    Cons
    ClearDATA
    • Support was a challenge. Often tickets would sit until escalated.
    • Clear expectations on both sides caused communication challenges.
    • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
    Incentivized
    Read full review
    Ground Labs
    No answers on this topic
    Alternatives Considered
    ClearDATA
    Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
    Incentivized
    Read full review
    Ground Labs
    No answers on this topic
    Return on Investment
    ClearDATA
    • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
    • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
    • From a customer service standpoint, it was 50/50.
    Incentivized
    Read full review
    Ground Labs
    No answers on this topic
    ScreenShots