Clear C2 C2CRM vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.N/A
Veeva CRM
Score 8.4 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
Clear C2 C2CRMVeeva CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clear C2 C2CRMVeeva CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Community Pulse
Clear C2 C2CRMVeeva CRM
Features
Clear C2 C2CRMVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Clear C2 C2CRM
8.5
Ratings
10% above category average
Veeva CRM
9.1
Ratings
17% above category average
Customer data management / contact management9.00 Ratings10.00 Ratings
Workflow management8.10 Ratings9.00 Ratings
Territory management9.00 Ratings7.00 Ratings
Opportunity management8.00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings10.00 Ratings
Contract management8.10 Ratings10.00 Ratings
Quote & order management9.00 Ratings9.00 Ratings
Interaction tracking8.00 Ratings10.00 Ratings
Channel / partner relationship management8.00 Ratings9.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Clear C2 C2CRM
8.7
Ratings
14% above category average
Veeva CRM
9.3
Ratings
21% above category average
Case management9.00 Ratings10.00 Ratings
Call center management8.00 Ratings8.00 Ratings
Help desk management9.00 Ratings10.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Clear C2 C2CRM
8.5
Ratings
11% above category average
Veeva CRM
8.5
Ratings
11% above category average
Lead management9.00 Ratings9.00 Ratings
Email marketing8.10 Ratings8.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Clear C2 C2CRM
8.4
Ratings
10% above category average
Veeva CRM
9.7
Ratings
24% above category average
Task management9.00 Ratings10.00 Ratings
Billing and invoicing management8.00 Ratings10.00 Ratings
Reporting8.00 Ratings9.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Clear C2 C2CRM
8.7
Ratings
14% above category average
Veeva CRM
8.7
Ratings
14% above category average
Forecasting9.00 Ratings8.00 Ratings
Pipeline visualization9.00 Ratings9.00 Ratings
Customizable reports8.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Clear C2 C2CRM
8.5
Ratings
13% above category average
Veeva CRM
8.8
Ratings
16% above category average
Custom fields9.00 Ratings8.00 Ratings
Custom objects8.00 Ratings7.00 Ratings
Scripting environment9.00 Ratings10.00 Ratings
API for custom integration8.00 Ratings10.00 Ratings
Security
Comparison of Security features of Product A and Product B
Clear C2 C2CRM
8.5
Ratings
2% above category average
Veeva CRM
9.5
Ratings
13% above category average
Single sign-on capability8.00 Ratings9.00 Ratings
Role-based user permissions9.00 Ratings10.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Clear C2 C2CRM
8.5
Ratings
15% above category average
Veeva CRM
8.5
Ratings
15% above category average
Social data9.00 Ratings8.00 Ratings
Social engagement8.00 Ratings9.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Clear C2 C2CRM
8.5
Ratings
15% above category average
Veeva CRM
9.0
Ratings
20% above category average
Marketing automation9.00 Ratings9.00 Ratings
Compensation management8.00 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Clear C2 C2CRM
8.0
Ratings
9% above category average
Veeva CRM
10.0
Ratings
31% above category average
Mobile access8.00 Ratings10.00 Ratings
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Clear C2 C2CRMVeeva CRM
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All AlternativesView all alternativesView all alternatives
User Ratings
Clear C2 C2CRMVeeva CRM
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Clear C2 C2CRMVeeva CRM
Likelihood to Recommend
C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
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Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.
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Pros
  • It helps you in decision-making for every possible opportunity present according to your terms and conditions with a lesser rate of loss.
  • It can be interconnected with other tools having an amazing experience to use.
  • It also assists you in making more clientele over the analysis of sales organizations, [bringing] up potential customers, and [providing] you strategies for making better customer relationships.
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  • iPad views are easy to navigate
  • Sharing of media within platform helps keep record of what materials were used in the interactions
  • Data extraction via API is easy
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Cons
  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
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  • The UI is a bit outdated and the system is somewhat lacking flexibility overall
  • The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
  • Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly
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Usability
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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No answers on this topic
Support Rating
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Alternatives Considered
It is the best CRM software in the market because its sale area is very enjoyable. Almost all features and tools of C2CRM are good. They give good customer service.
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As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
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Return on Investment
  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
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  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
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ScreenShots