Claris FileMaker vs. Creatio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Claris FileMaker
Score 8.2 out of 10
N/A
Claris' FileMaker is presented as a Workplace Innovation Platform, and is used to create a custom app. Manual processes can be automated with Claris FileMaker Pro, and apps can be created to manage contacts, track inventory, organize projects, etc.
$21
per month per user
Creatio
Score 9.7 out of 10
N/A
Creatio is a provider of a no-code platform to automate industry workflows. The Creatio offering includes a no-code platform (Studio Creatio), along with CRM applications for Marketing, Sales, and Service, industry workflows for 20 verticals and marketplace add-ons. Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. Sales Creatio - an end-to-end…
$25
per month per user
Pricing
Claris FileMakerCreatio
Editions & Modules
Platform Subscription
$21
per month per user
Individual desktop license
$594
one-time fee
Growth
$25
per month per user
Enterprise
$55
per month per user
Unlimited
$85
per month per user
Offerings
Pricing Offerings
Claris FileMakerCreatio
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Additional AI Tokens are available for $150 per pack. 5 user minimum.
More Pricing Information
Community Pulse
Claris FileMakerCreatio
Features
Claris FileMakerCreatio
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Claris FileMaker
8.4
Ratings
0% above category average
Creatio
8.9
Ratings
5% above category average
Visual Modeling7.30 Ratings00 Ratings
Drag-and-drop Interfaces6.50 Ratings00 Ratings
Platform Security9.50 Ratings8.80 Ratings
Platform User Management8.70 Ratings8.80 Ratings
Reusability9.00 Ratings8.80 Ratings
Platform Scalability9.30 Ratings8.50 Ratings
Best Alternatives
Claris FileMakerCreatio
Small Businesses
Creatio
Creatio
Score 9.7 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
AppSheet
AppSheet
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Claris FileMakerCreatio
Likelihood to Recommend
8.4
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
5.0
(0 ratings)
9.9
(0 ratings)
Usability
8.7
(0 ratings)
9.1
(0 ratings)
Availability
8.0
(0 ratings)
9.1
(0 ratings)
Performance
5.0
(0 ratings)
7.3
(0 ratings)
Support Rating
1.0
(0 ratings)
10.0
(0 ratings)
In-Person Training
8.0
(0 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.2
(0 ratings)
Implementation Rating
5.0
(0 ratings)
9.6
(0 ratings)
Configurability
5.0
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
8.0
(0 ratings)
8.2
(0 ratings)
Vendor post-sale
5.0
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
Claris FileMakerCreatio
Likelihood to Recommend
I think FileMaker [Pro] is a great solution for a small business wanting to take the next step from managing data with Excel spreadsheets to actually using a database. It is very intuitive to use and manage. A tech-savvy user can learn to use FileMaker [Pro] very easily without advanced skills as a developer.
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Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
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Pros
  • The relational database management system makes the program highly customizable to fit the needs of any product. You can add a ton of information to each record and update your inventory on a regular basis with an Excel import or manually inside of the record. It has the capability to incorporate barcoding, which can manage your available inventory with ease.
  • The scripting language allows FileMaker to automatically calculate complex algorithms automatically or generate report outs with the click of a button. This allows for greater UI, especially with active users who are not familiar with writing code. Almost all of our internal data is linked to the FileMaker database
  • The server license allows many users to update the database in real time, which is handy if your inventory is constantly changing. We have users with Macs, PCs, iPhones and handheld tablets linked to our FileMaker database and they are updating the information constantly throughout the day.
  • If you invest some time into formatting and scripting the database, there is a high ease of use for users without knowledge of any programming or FileMaker itself.
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  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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Cons
  • I had some big complaints about how to edit calculations and scripts, and not being able to print/export PDF from server but with the last 2 versions I can't complain any more. Those got added.
  • Syncing records between iOS and Filemaker Server still requires a developer to accomplish. Although I make money doing it for others I wish there was some "central" method of syncing that everyone can follow.
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  • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
  • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
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Likelihood to Renew
It it not really up to me but my opinion does have some weight in the decision and the reason I would renew my use FileMaker Pro 8.5 is because I am finally getting used to it! Now that I have been working with the program, tasks have become quicker and projects are getting done faster. File Maker Pro 8.5 really is a versatile tool and I think we are just scratching the surface with it's abilities.
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We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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Usability
It's almost what it should be after so may years and with Apple's longevity and strength behind it. For people who earn their living based on efficiency I think there are too many developer obstacles that waste time and therefore money.
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It's very user friendly, at least to me ;-) No downtime, quick with updates, lot's op possibilities and options to explore and work with. I also realy like to use the Creatio Academy, it's a bit much but in this case less is more is the opposite: the more the better
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Reliability and Availability
mostly never issues and if there are they are resolved fast
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Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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Performance
for the most part but lots of error messages if you type something h correctly
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Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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Support Rating
The forums are great with lots of helpful experts and the staff monitor them to provide help where needed. There have been a couple of unique technical issues I've had to deal with that I haven't been able to get resolved so I chose to score this a 9 instead of a 10.
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Creatio support is generally very responsive and often responds much faster than the expected SLAs. We have very rarely had "blocking" problems when creating new applications or features, and in all cases, Creatio has been able to help us or direct us to a solution. Overall, we are very satisfied with their support.
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In-Person Training
easy to follow along and was able to jump in right away
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No answers on this topic
Online Training
No answers on this topic
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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Implementation Rating
Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
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The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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Alternatives Considered
FileMaker Pro is the chaotic, cumbersome and non-integratable little sibling of MS Access. And even MS Access can't be taken serious in a medium sized company. FileMaker Pro can not even be compared to serious products like OutSystems and Sitecore. It's also not free... whereas at least MS Access can be used free, even if your company is (really) small.
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Creatio is miles ahead of Infor - now, looking back on Infor, it seems very dated and restricted. I love how you can work things out and change things yourself in Creatio. And if things are a bit more complicated, you have your dedicated team person to help you. We have Olga, who is amazing and really understands what we are trying to achieve.
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Scalability
it's most definitely does as we are a unique business to use this for scholarship awarding
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I can see the promise of how it can be customized to other aspects of our business.
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Return on Investment
  • Positive impact for my company is that we have designed a solution that meets the needs of our very custom processes.
  • My company is in the process of expanding rapidly and with that the need for new tools are need quickly. With most languages (like Java or .Net), it could take weeks to develop the same tool it takes us 3 days to make in Filemaker.
  • The most negative impact however is that at times Filemaker will just become overwhelmed and we have no choice but to restart the server which hosts the application.
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  • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
  • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
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ScreenShots

Creatio Screenshots

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