TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari

    Score9.9 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Salesforce CRM Analytics

    Score7.1 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    ClariSalesforce CRM Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClariSalesforce CRM Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClariSalesforce CRM Analytics
    Considered Both Products
    Clari
    Chose Clari
    Clari is MUCH better for reps to use/consume than the other products we've attempted. While the other tools we've used have been a bit better from a Sales Ops perspective, if they don't get used by the sales team, they are not nearly as powerful. Adoption of the tool really …
    Incentivized
    Chose Clari
    Clari was able to start generating advanced analytics within 3-4 hours after connecting to our Salesforce data and immediately in opportunity data. With Birst, there was some implementation needed, IT setup and configuration and some additional training for admins and advance …
    Incentivized
    Chose Clari
    The only other forecasting tool I've used is Salesforce, and Clari comes out on top without a doubt. It's way more user friendly and I love the user interface.
    Incentivized
    Chose Clari
    Gainsight was clunky. We had a dashboard for CS renewals but it was difficult to update. If you typed something and didn't save, and you started updating another opportunity's notes, your previous notes would not save.

    With Clari it auto saves
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    ClariSalesforce CRM Analytics
    Sales Forecasting Features
    Comparison of Sales Forecasting Features features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    9.9
    1 Ratings
    14% above category average
    Salesforce CRM Analytics
    -
    Ratings
    Quick Dashboard/Forecast10.01 Ratings00 Ratings
    Sales Visuals10.01 Ratings00 Ratings
    Sales Forecast Templates9.01 Ratings00 Ratings
    Sales Forecasting Factors10.01 Ratings00 Ratings
    Sales Forecast Review10.01 Ratings00 Ratings
    Sales Forecasting Management10.01 Ratings00 Ratings
    Custom Forecast Models10.01 Ratings00 Ratings
    Record of Previous Sales Forecasts10.01 Ratings00 Ratings
    Sales Forecast Collaboration:10.01 Ratings00 Ratings
    CRM Data Import10.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    8.5
    46 Ratings
    4% above category average
    Pixel Perfect reports00 Ratings8.639 Ratings
    Customizable dashboards00 Ratings7.646 Ratings
    Report Formatting Templates00 Ratings9.244 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    8.0
    47 Ratings
    1% below category average
    Drill-down analysis00 Ratings7.646 Ratings
    Formatting capabilities00 Ratings8.446 Ratings
    Integration with R or other statistical packages00 Ratings6.835 Ratings
    Report sharing and collaboration00 Ratings9.044 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    8.5
    45 Ratings
    2% above category average
    Publish to Web00 Ratings9.335 Ratings
    Publish to PDF00 Ratings9.042 Ratings
    Report Versioning00 Ratings8.541 Ratings
    Report Delivery Scheduling00 Ratings8.038 Ratings
    Delivery to Remote Servers00 Ratings7.732 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    8.3
    43 Ratings
    4% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.640 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.938 Ratings
    Predictive Analytics00 Ratings7.540 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    8.4
    46 Ratings
    1% below category average
    Multi-User Support (named login)00 Ratings8.644 Ratings
    Role-Based Security Model00 Ratings8.144 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.140 Ratings
    Single Sign-On (SSO)00 Ratings8.639 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    6.6
    43 Ratings
    18% below category average
    Responsive Design for Web Access00 Ratings7.341 Ratings
    Mobile Application00 Ratings6.032 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.237 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Clari and Salesforce CRM Analytics
    Feature
    Clari
    -
    Ratings
    Salesforce CRM Analytics
    7.3
    31 Ratings
    7% below category average
    REST API00 Ratings7.429 Ratings
    Javascript API00 Ratings7.927 Ratings
    iFrames00 Ratings6.923 Ratings
    Java API00 Ratings7.926 Ratings
    Themeable User Interface (UI)00 Ratings8.526 Ratings
    Customizable Platform (Open Source)00 Ratings5.125 Ratings
    Best Alternatives
    ClariSalesforce CRM Analytics
    Small Businesses
    No answers on this topic
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClariSalesforce CRM Analytics
    Likelihood to Recommend
    10.0
    (28 ratings)
    7.0
    (47 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (5 ratings)
    7.7
    (6 ratings)
    Support Rating
    10.0
    (5 ratings)
    7.7
    (6 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    6.0
    (1 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    8.1
    (41 ratings)
    Data Sources
    9.2
    (3 ratings)
    7.7
    (41 ratings)
    User Testimonials
    ClariSalesforce CRM Analytics
    Likelihood to Recommend
    Clari
    This is the only forecasting tool you need. Best for CSMs renewal forecasting. Can even forecast churn as far out as you'd like. Example: we forecast 3 quarters out (even if it's just a rough guess). Helps ELT determine OKRs for H1 & H2. Best for Sales for net new opps or existing customer expansions. We're able to segment and see that mid market is closing more deals in a specific tool than enterprise and can segment down by industry or AE/CSM to see what's working and what's not
    Incentivized
    Read full review
    Salesforce
    Salesforce CRM Analytics has amazing user interface and very responsive customer services providers.
    The product has brilliant artificial intelligence systems that enhance its usability.
    Software integration with other tools is perfect.
    Ease in setting up and availability of unlimited tutorials and demos.
    Incentivized
    Read full review
    Pros
    Clari
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Cons
    Clari
    • Occasionally it can be difficult to save specifically formatted criteria views
    • The QBR dashboard has a lot of information on it, would be helpful if that was simplified to show what is most important
    • The Salesforce integration is not immediate, so when updating opps it can take Clari 10-15 minutes to accurately reflect (but honestly still works great)
    Incentivized
    Read full review
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Likelihood to Renew
    Clari
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Clari
    Because i never had issues with using the product it is more that the departments that need to set up all fields for the sales teams can use more training and guidance to quickly get the right results using Clari
    Incentivized
    Read full review
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
    Read full review
    Reliability and Availability
    Clari
    During the last 5 years, we have never faced unplanned outages
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Performance
    Clari
    The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Clari
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
    Read full review
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    In-Person Training
    Clari
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Online Training
    Clari
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Clari
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
    Read full review
    Alternatives Considered
    Clari
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Scalability
    Clari
    Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Clari
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Salesforce
    • Sales CRM analytics enable us to conduct correlation analytics and real-time performance metrics.
    • Use of the product enabled us to drive more revenue by the help of actionable insights leading to informed decisions making.
    • The software has made it possible for us to automate administrative tasks and improve performance.
    Incentivized
    Read full review
    ScreenShots