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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari

    Score9.9 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Nutshell

    Score8.9 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $20

    per user, per month

    Pricing
    ClariNutshell
    Editions & Modules
    No answers on this topic
    Starter
    $20
    per user, per month
    Pro
    $35
    per user, per month
    Pro+
    $70
    per user, per month
    Offerings
    Pricing Offerings
    ClariNutshell
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClariNutshell
    Considered Both Products
    Clari
    No answer on this topic
    Nutshell, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    ClariNutshell
    Sales Forecasting Features
    Comparison of Sales Forecasting Features features of Clari and Nutshell CRM
    Feature
    Clari
    9.9
    1 Ratings
    14% above category average
    Nutshell CRM
    -
    Ratings
    Quick Dashboard/Forecast10.01 Ratings00 Ratings
    Sales Visuals10.01 Ratings00 Ratings
    Sales Forecast Templates9.01 Ratings00 Ratings
    Sales Forecasting Factors10.01 Ratings00 Ratings
    Sales Forecast Review10.01 Ratings00 Ratings
    Sales Forecasting Management10.01 Ratings00 Ratings
    Custom Forecast Models10.01 Ratings00 Ratings
    Record of Previous Sales Forecasts10.01 Ratings00 Ratings
    Sales Forecast Collaboration:10.01 Ratings00 Ratings
    CRM Data Import10.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    5.6
    12 Ratings
    32% below category average
    Customer data management / contact management00 Ratings6.011 Ratings
    Workflow management00 Ratings10.010 Ratings
    Territory management00 Ratings6.06 Ratings
    Opportunity management00 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.012 Ratings
    Quote & order management00 Ratings8.07 Ratings
    Interaction tracking00 Ratings1.010 Ratings
    Channel / partner relationship management00 Ratings3.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    8.8
    6 Ratings
    15% above category average
    Case management00 Ratings9.75 Ratings
    Call center management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    5.0
    11 Ratings
    41% below category average
    Lead management00 Ratings9.010 Ratings
    Email marketing00 Ratings1.09 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    8.9
    10 Ratings
    16% above category average
    Task management00 Ratings9.09 Ratings
    Reporting00 Ratings8.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    8.1
    11 Ratings
    7% above category average
    Forecasting00 Ratings8.08 Ratings
    Pipeline visualization00 Ratings7.810 Ratings
    Customizable reports00 Ratings8.610 Ratings
    Customization
    Comparison of Customization features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    8.3
    9 Ratings
    10% above category average
    Custom fields00 Ratings8.09 Ratings
    Custom objects00 Ratings9.05 Ratings
    Scripting environment00 Ratings9.01 Ratings
    API for custom integration00 Ratings7.04 Ratings
    Security
    Comparison of Security features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    7.5
    2 Ratings
    10% below category average
    Single sign-on capability00 Ratings9.01 Ratings
    Role-based user permissions00 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    7.5
    8 Ratings
    2% above category average
    Social data00 Ratings7.08 Ratings
    Social engagement00 Ratings8.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    8.0
    1 Ratings
    9% above category average
    Marketing automation00 Ratings8.01 Ratings
    Compensation management00 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Clari and Nutshell CRM
    Feature
    Clari
    -
    Ratings
    Nutshell CRM
    6.0
    12 Ratings
    20% below category average
    Mobile access00 Ratings6.012 Ratings
    Best Alternatives
    ClariNutshell
    Small Businesses
    No answers on this topic
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClariNutshell
    Likelihood to Recommend
    10.0
    (28 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (5 ratings)
    7.0
    (2 ratings)
    Support Rating
    10.0
    (5 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ClariNutshell
    Likelihood to Recommend
    Clari
    This is the only forecasting tool you need. Best for CSMs renewal forecasting. Can even forecast churn as far out as you'd like. Example: we forecast 3 quarters out (even if it's just a rough guess). Helps ELT determine OKRs for H1 & H2. Best for Sales for net new opps or existing customer expansions. We're able to segment and see that mid market is closing more deals in a specific tool than enterprise and can segment down by industry or AE/CSM to see what's working and what's not
    Incentivized
    Read full review
    Nutshell, Inc.
    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review
    Pros
    Clari
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Nutshell, Inc.
    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Incentivized
    Read full review
    Cons
    Clari
    • Occasionally it can be difficult to save specifically formatted criteria views
    • The QBR dashboard has a lot of information on it, would be helpful if that was simplified to show what is most important
    • The Salesforce integration is not immediate, so when updating opps it can take Clari 10-15 minutes to accurately reflect (but honestly still works great)
    Incentivized
    Read full review
    Nutshell, Inc.
    • integration with email doesn't work as advertised
    • would like integration with quickbooks
    • If there is a misspelling in any one email address, you can not send a mass email. You must go back and correct each error before it can send.
    Incentivized
    Read full review
    Likelihood to Renew
    Clari
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Nutshell, Inc.
    This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
    Incentivized
    Read full review
    Usability
    Clari
    Because i never had issues with using the product it is more that the departments that need to set up all fields for the sales teams can use more training and guidance to quickly get the right results using Clari
    Incentivized
    Read full review
    Nutshell, Inc.
    It's a good system! However, it's not industry specific so we don have some workarounds to make it work for our company
    Incentivized
    Read full review
    Reliability and Availability
    Clari
    During the last 5 years, we have never faced unplanned outages
    Incentivized
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    Nutshell, Inc.
    No answers on this topic
    Performance
    Clari
    The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
    Incentivized
    Read full review
    Nutshell, Inc.
    No answers on this topic
    Support Rating
    Clari
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
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    Nutshell, Inc.
    Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
    Incentivized
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    In-Person Training
    Clari
    We had one session of in-person training conducted in our office.
    Incentivized
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    Nutshell, Inc.
    No answers on this topic
    Online Training
    Clari
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Nutshell, Inc.
    No answers on this topic
    Implementation Rating
    Clari
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Nutshell, Inc.
    Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
    Incentivized
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    Alternatives Considered
    Clari
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Nutshell, Inc.
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer service and often they would not even be able to find a solution. I would not recommend ACT! to anyone. Since getting nutshell, I have learned a bit about Cosential and I know that it is more catered to the construction industry and can help with proposal creation, so I think that may be something we consider in the not-too-near future.
    Incentivized
    Read full review
    Scalability
    Clari
    Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
    Incentivized
    Read full review
    Nutshell, Inc.
    No answers on this topic
    Return on Investment
    Clari
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Nutshell, Inc.
    • Nutshell CRM has had a major impact on ROI. The last program we used cost more and had fewer features and accessibility.
    • One negative impact is its email functions. As stated before in this review I need to be able to send large attachments and pics through email and Nutshell is very limited when it comes to that.
    Incentivized
    Read full review
    ScreenShots