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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari

    Score9.9 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    eMite

    Score5.8 out of 10
    N/AeMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards.N/A
    Pricing
    ClarieMite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClarieMite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClarieMite
    Considered Both Products
    Clari
    No answer on this topic
    Prophecy International
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    ClarieMite
    Sales Forecasting Features
    Comparison of Sales Forecasting Features features of Clari and eMite
    Feature
    Clari
    9.9
    1 Ratings
    14% above category average
    eMite
    -
    Ratings
    Quick Dashboard/Forecast10.01 Ratings00 Ratings
    Sales Visuals10.01 Ratings00 Ratings
    Sales Forecast Templates9.01 Ratings00 Ratings
    Sales Forecasting Factors10.01 Ratings00 Ratings
    Sales Forecast Review10.01 Ratings00 Ratings
    Sales Forecasting Management10.01 Ratings00 Ratings
    Custom Forecast Models10.01 Ratings00 Ratings
    Record of Previous Sales Forecasts10.01 Ratings00 Ratings
    Sales Forecast Collaboration:10.01 Ratings00 Ratings
    CRM Data Import10.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    8.7
    1 Ratings
    6% above category average
    Pixel Perfect reports00 Ratings8.01 Ratings
    Customizable dashboards00 Ratings9.01 Ratings
    Report Formatting Templates00 Ratings9.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    9.0
    1 Ratings
    11% above category average
    Drill-down analysis00 Ratings10.01 Ratings
    Formatting capabilities00 Ratings9.01 Ratings
    Integration with R or other statistical packages00 Ratings8.01 Ratings
    Report sharing and collaboration00 Ratings9.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    9.0
    1 Ratings
    8% above category average
    Publish to Web00 Ratings9.01 Ratings
    Publish to PDF00 Ratings10.01 Ratings
    Report Versioning00 Ratings10.01 Ratings
    Report Delivery Scheduling00 Ratings9.01 Ratings
    Delivery to Remote Servers00 Ratings7.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    8.7
    1 Ratings
    9% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.01 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.01 Ratings
    Predictive Analytics00 Ratings9.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    8.0
    1 Ratings
    6% below category average
    Multi-User Support (named login)00 Ratings8.01 Ratings
    Role-Based Security Model00 Ratings8.01 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.01 Ratings
    Single Sign-On (SSO)00 Ratings7.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    8.5
    1 Ratings
    8% above category average
    Responsive Design for Web Access00 Ratings8.01 Ratings
    Mobile Application00 Ratings9.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.01 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Clari and eMite
    Feature
    Clari
    -
    Ratings
    eMite
    8.0
    1 Ratings
    3% above category average
    REST API00 Ratings9.01 Ratings
    Javascript API00 Ratings9.01 Ratings
    iFrames00 Ratings7.01 Ratings
    Java API00 Ratings8.01 Ratings
    Themeable User Interface (UI)00 Ratings9.01 Ratings
    Customizable Platform (Open Source)00 Ratings6.01 Ratings
    Best Alternatives
    ClarieMite
    Small Businesses
    No answers on this topic
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClarieMite
    Likelihood to Recommend
    10.0
    (28 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ClarieMite
    Likelihood to Recommend
    Clari
    This is the only forecasting tool you need. Best for CSMs renewal forecasting. Can even forecast churn as far out as you'd like. Example: we forecast 3 quarters out (even if it's just a rough guess). Helps ELT determine OKRs for H1 & H2. Best for Sales for net new opps or existing customer expansions. We're able to segment and see that mid market is closing more deals in a specific tool than enterprise and can segment down by industry or AE/CSM to see what's working and what's not
    Incentivized
    Read full review
    Prophecy International
    eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.
    Incentivized
    Read full review
    Pros
    Clari
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Prophecy International
    • Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
    • Data Visualization with simple and efficient reports.
    • Robust real-time reporting.
    Incentivized
    Read full review
    Cons
    Clari
    • Occasionally it can be difficult to save specifically formatted criteria views
    • The QBR dashboard has a lot of information on it, would be helpful if that was simplified to show what is most important
    • The Salesforce integration is not immediate, so when updating opps it can take Clari 10-15 minutes to accurately reflect (but honestly still works great)
    Incentivized
    Read full review
    Prophecy International
    • With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
    • Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
    • Interactive Data Visualization needs to be implemented.
    Incentivized
    Read full review
    Likelihood to Renew
    Clari
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Usability
    Clari
    Because i never had issues with using the product it is more that the departments that need to set up all fields for the sales teams can use more training and guidance to quickly get the right results using Clari
    Incentivized
    Read full review
    Prophecy International
    1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.
    Incentivized
    Read full review
    Reliability and Availability
    Clari
    During the last 5 years, we have never faced unplanned outages
    Incentivized
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    Prophecy International
    No answers on this topic
    Performance
    Clari
    The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Support Rating
    Clari
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
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    Prophecy International
    Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.
    Incentivized
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    In-Person Training
    Clari
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Online Training
    Clari
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Implementation Rating
    Clari
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Alternatives Considered
    Clari
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Prophecy International
    eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.
    Incentivized
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    Scalability
    Clari
    Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Return on Investment
    Clari
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Prophecy International
    • Reaching out to the granular data.
    • Easy to make business decisions.
    • Increases productivity.
    Incentivized
    Read full review
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