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Clarabridge (discontinued) vs. Wonderflow

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clarabridge (discontinued)

    Score10 out of 10
    N/AClarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities.N/A

    Wonderflow

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Millions of product reviews are written every day. Wonderflow is presented as a simple AI-based solution to analyze them and turn this extremely vast stream of customer feedback into impactful actions. Wonderflow's AI analyzes the Voice of Customers from all over the world, both from buyers and competitors. The Natural Language Processing (NLP) technology then provides users with insights, not complicated procedures. **Wonderflow is tailored to consumer electronics,…N/A
    Pricing
    Clarabridge (discontinued)Wonderflow
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clarabridge (discontinued)Wonderflow
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Best Alternatives
    Clarabridge (discontinued)Wonderflow
    Small Businesses
    Sogolytics
    Score9 out of 10
    Sogolytics
    Score9 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    Verint Voice of the Customer
    Score10 out of 10
    Verint Voice of the Customer
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clarabridge (discontinued)Wonderflow
    Likelihood to Recommend
    5.0
    (4 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Clarabridge (discontinued)Wonderflow
    Likelihood to Recommend
    Discontinued Products
    The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
    Incentivized
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    Wonderflow
    No answers on this topic
    Pros
    Discontinued Products
    • With Engagor, it is possible to organize a large volume of mentions in different mailboxes, which is perfect for our large company. With special Smart Folders to drill down into our data, we can make it possible to organize our mentions even more in-depth, divide the workload, and optimize our workflow. This increased efficiency makes it possible to work together closely as a team, across different departments. To sum this up: the Engagor platform provides our company with the perfect foundation to optimize our entire organizational structure.
    • Another very interesting feature Engagor offers is their helpful and state-of-the-art tagging system. At NMBS we filter through large bulks of mentions and private messages on a daily basis which would be very difficult to organize without Engagor.
    Read full review
    Wonderflow
    No answers on this topic
    Cons
    Discontinued Products
    • User interface could be more intuitive.
    Incentivized
    Read full review
    Wonderflow
    No answers on this topic
    Likelihood to Renew
    Discontinued Products
    Extensive featureset, great customer service.
    Read full review
    Wonderflow
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We moved to Zendesk as it allowed us to have everything we needed. We didn't face FB Jail, we were able to respond to IG, FB & Twitter DMs at all times. The analytics were a bit better and we were able to do NPS and CSAT attached through our Zendesk platform
    Incentivized
    Read full review
    Wonderflow
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
    Incentivized
    Read full review
    Wonderflow
    No answers on this topic
    ScreenShots

    Wonderflow Screenshots

    Screenshot of ANALYZE MILLIONS OF REVIEWS IN ONE SECOND
Get a real feeling of what the data is telling you. Our AI highlights the source of its insights right on the review. This way, you can always find out why customers are not happy with a specific aspect or, on the other hand, why they like it so much.Screenshot of RATING IMPACTScreenshot of PRODUCTS' COMPARISON
You don't need any dev skills to use the Wonderboard. You can easily select and compare the user feedback on all the products available.Screenshot of THE WONDERFLOW ECOSYSTEM
The Wonderboard combines all feedback sources into a single system for your teams to learn from customer feedback analytics.Screenshot of IMPACT ANALYSIS
Anyone in your company, from product managers to CEOs, are empowered with actionable insights to make impactful decisions.Screenshot of PRODUCTS PROS AND CONS
Deep-dive on the data with unmatched data exploration capabilities.