Citrix Endpoint Management vs. Scalefusion

Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.

Incentivized

I mostly used it for content management and it is very useful

• security: it allows remote wipe of a device
• compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
• mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]

Incentivized

• Working on cloud. No physical device needed.
• Supports big number of devices.

Incentivized

• Free / Busy functionality would be great
• Interface changes more than I'd like
• Better calendaring interface - more like Outlook would be nice.

Incentivized

• Deploying applications sometimes stuck and get time.

Incentivized

We need this type of software, Scalefusion although clunky, it does function. And their prices are good compared to the competition. Note I have not tried the competitions software, just looked at their prices.

The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.

Installation is easy. There is a steep learning curve of what the software can and cannot do. It is also quite comprehensive, so the is much to absorb. The user interface is not intuitive, many setting are buried very deep.

Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.

Incentivized

The support is quite good, usually you can get a response answer within an hour, however many issues take quite a while to resolve.

Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.

Incentivized

• It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
• Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
• Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.

Incentivized

• Once we set up our device through Scalefusion we manage our devices from end to end. That's why it's cost friendly and easy to manage our environment.

Incentivized