Citrix Endpoint Management vs. Parallels Device Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 6.7 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Parallels Device Management
Score 7.0 out of 10
N/A
Parallels Device Management enables users to centrally administer PCs, iPhones and iPads, including Mac management, with a simple plug-in. The vendor states the solution: Extends Microsoft Endpoint Configuration Manager (MECM) for unified device administration. Improves IT performance, reducing duplicate work and incident resolution time. Is straightforward to deploy, requiring no additional infrastructure or training.N/A
Pricing
Citrix Endpoint ManagementParallels Device Management
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Citrix Endpoint ManagementParallels Device Management
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Citrix Endpoint ManagementParallels Device Management
User Ratings
Citrix Endpoint ManagementParallels Device Management
Likelihood to Recommend
6.3
(0 ratings)
7.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
Citrix Endpoint ManagementParallels Device Management
Likelihood to Recommend
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
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We had a medium size fleet of macbook pros that we had deployed and had parallels already installed on them. We looked into a way to standardize and track these devices and started looking into Parallels as a solution to help us with this. Parallels was a good fit due to the fact that most of these machines already had the base system already installed
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Pros
  • security: it allows remote wipe of a device
  • compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
  • mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]
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  • Central location for management via Webv
  • Existing ecosystem for our mac users
  • Trust and transparent set up from normal operations
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Cons
  • Free / Busy functionality would be great
  • Interface changes more than I'd like
  • Better calendaring interface - more like Outlook would be nice.
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  • It can be a bit difficult with a large fleet of computers
  • Can be a bit hard to troubleshoot if there are issues
  • There are other tools that are cheaper that do the same thing albeit not as well
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Usability
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Support Rating
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Alternatives Considered
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
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We looked at a product called virtual box to do something similar to what we saw from Parallels but it was much more manual for us to deploy out the tool and we would have had to do a lot more work to manage all the systems we have in the fleet
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Return on Investment
  • It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
  • Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
  • Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
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  • Easy to deploy out to our fleet
  • quick turn around time to provision with parallels
  • ease of use from end user perspective
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ScreenShots