Citrix DaaS vs. OpenText Hybrid Workspaces

DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.

Incentivized

It is very well suited to large, diverse organizations looking to quickly deploy applications virtually to its employee base. They give immense control to system
Admins and allow users to more easily install the applications they need. They also allow users quick access to their applications, even during migration.

Incentivized

• All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
• Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
• HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.

Incentivized

• It allowed us to isolate applications so that they did not adversely interact with other applications.
• They served as a virtual machine while we managed the migration to a new OS.
• They helped us decrease malicious attacks because web browsers operating within a container could be terminated if an attack occurred.
• They allowed us to quickly deploy applications across a diverse, global organization.

Incentivized

• A single console to manage the environment.
• The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
• User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.

Incentivized

• Container access and restrictions were a bit cumbersome to set up.
• We would frequently have users report containers failing to work properly due to file size.
• There was very little documentation we could provide to users during onboarding

Incentivized

I would of given it a 10 but Citrix tech support is lacking.

Incentivized

From an end-user perspective, Citrix DaaS is ideal. No matter the device that the user connects with, the end user's experience is always the same. Desktop icons are there, along with the files. As a big name, Citrix allows for SAML authentication or a local account. End users do not need a beefy laptop to have a good experience in DaaS.

Incentivized

Next to zero downtime

Incentivized

The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.

Incentivized

The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.

Incentivized

I was self trained

Incentivized

Online training isn't bad just an over view more then anything else.

Incentivized

Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment

Incentivized

Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.

Incentivized

We went with Desktop Containers because we had a former colleague recommend it. However, we do feel we made the right choice for our organization.

Incentivized

Easily scalable

Incentivized

• Being able to easily add new use cases with minimal "re-work" to existing workspace delivered by the solution has been a great ROI value.
• The Security features that are built-in have made the solution a go-to for any remote access or vendor access requests the business has needed to continue projects and expedite digital initiatives.
• While the overall environment stability is excellent there is an increase in support team and end user training required which can "steal" time from admin and engineers.

Incentivized

• We were able to migrate to a different OS 50% more quickly than in the past.
• We saw a dramatic decrease in malicious attacks while using this product.
• Our users were able to more quickly get access to the products they needed.
• We no longer needed to worry about applications not playing nice with others since they were isolated

Incentivized