Citrix DaaS vs. HVE-VDI Appliance

DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.

Incentivized

HVE-VDI is well suited in just about any environment were desktops and servers need to be managed. Schools, Government institutions, Banks, Churches etc. If you are needing to run virtual desktops and just not sure on how to do so. HVE inc is for sure the company that you need.

Incentivized

• All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
• Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
• HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.

Incentivized

• Customer service is through the roof. 5-Star all the way!
• They keep it affordable without slacking on speed and functionality.
• Super fast installs and response time to your issues. Always on top of things, even sometimes before you even know you have an issue.

Incentivized

• A single console to manage the environment.
• The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
• User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.

Incentivized

• Maybe price. They do a really good job in their pricing... But sometimes it is still little about the price range for some small schools.
• Choosing vendors. In my area, they have partnered with a small tech company that does not have a great track record. To be able to choose who I can purchase from would be great. But, they have worked with me to help with this.
• Maybe easier to get onsite support. Most of the time a remote connection is how support works. To get on site is a little tough. But again, HVE has always come through. I'm just having to be very picky.

Incentivized

I would of given it a 10 but Citrix tech support is lacking.

Incentivized

From an end-user perspective, Citrix DaaS is ideal. No matter the device that the user connects with, the end user's experience is always the same. Desktop icons are there, along with the files. As a big name, Citrix allows for SAML authentication or a local account. End users do not need a beefy laptop to have a good experience in DaaS.

Incentivized

Next to zero downtime

Incentivized

The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.

Incentivized

The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.

Incentivized

I was self trained

Incentivized

Online training isn't bad just an over view more then anything else.

Incentivized

Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment

Incentivized

Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.

Incentivized

Easily scalable

Incentivized

• Being able to easily add new use cases with minimal "re-work" to existing workspace delivered by the solution has been a great ROI value.
• The Security features that are built-in have made the solution a go-to for any remote access or vendor access requests the business has needed to continue projects and expedite digital initiatives.
• While the overall environment stability is excellent there is an increase in support team and end user training required which can "steal" time from admin and engineers.

Incentivized

• They have made us one of the leading schools in our area for sure.
• We were able to role out Texas Online State Testing with little to no problems. THIS IS HUGE!!
• Less downtime... Their server solutions are one of the most stable in the business. I rarely ever have server issues. When you do, you can be back up and be going in Minutes.

Incentivized