TrustRadius

Citizenserve vs. FREY Municipal Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citizenserve
Score 0.0 out of 10
N/A
Citizenserve provides municipal software to meet the needs of government staff and citizens. Offering software with flexible configuration options, technical support, and limitless data storage, citizenserve aims to deliver an integrated solution that saves time, reduces costs, and enables you to operate more efficiently. Citizenserve’s e-government solutions aim to provide citizens automated business licensing and renewal, thorough code enforcement inspections,…N/A
FREY
Score 9.0 out of 10
N/A
FREY Municipal Software (FMS), headquartered in Fort Thomas, Kentucky, develops and refines applications to manage the core public sector functions associated with Budgetary Finance, Payroll and Public Utility Billing and administration. They aim to deliver a suite of "Perpetually Modernized Software Applications" that will supercharge the successful management of the unique procedures found in thousands of community municipal offices throughout the US.N/A
Pricing
CitizenserveFREY Municipal Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CitizenserveFREY
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CitizenserveFREY Municipal Software
User Ratings
CitizenserveFREY Municipal Software
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CitizenserveFREY Municipal Software
Likelihood to Recommend
Citizenserve
No answers on this topic
FREY Municipal Software
If you are a municipality/municipal authority this is a great solution for billing your residents/customers. This software was developed specifically for the Public Sector. For our organization, the integration of this software solution was pretty seamless. The offerings provided by Frey Municipal Software (CUBIC) are likely best suited for a larger municipality (2,500 pop. and above). You will need appropriately trained staff to implement and use it.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
Pros
Citizenserve
No answers on this topic
FREY Municipal Software
  • Utility Billing.
  • Invoicing
  • Customer Management.
  • Training and Technical Support.
  • Automation/ Time Management.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
Cons
Citizenserve
No answers on this topic
FREY Municipal Software
  • Data Entry Enhancements.
  • Product integration with third party apps/vendors.
  • Consolidation of client/customer accounts.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
Alternatives Considered
Citizenserve
No answers on this topic
FREY Municipal Software
We evaluated software solutions such as MuniBilling and Utility Billing but were impressed with the comprehensive billing solution and customer service offered by Frey through its CUBIC package.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
Return on Investment
Citizenserve
No answers on this topic
FREY Municipal Software
  • Time Management (very efficient solution for utility/municipal billing).
  • Frey's customer service and training offerings keep our staff sharp.
  • Customer capture and annual revenues have increased year over year since Frey's adoption.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
ScreenShots