Cisco XDR vs. HCL BigFix

It is well suited for environments that have a large mix of Cisco products and popular software packages. As a SaaS application it doesn't require much for a local footprint but at the same time won't work in an environment that requires your security tools to store data or run locally.

Incentivized

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

• Providing visibility for threat risks
• Detecting holes in the network that have vulnerabilites
• Flagging ddos events and kicking off an incident response

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• XDR can improve with more integrations
• XDR can be improved with more programmability for the end user
• XDR can be improved with more options to mitigate events

Incentivized

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

Cisco XDR is great for companies that primarily run Cisco and provides a more seamless integration than Qradar both in terms of identify risks and mitigating them. Cisco XDR also provides insight through Cisco Talos and gives the end users ability to customize their work flow to threat hunt according to their business needs.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

• XDR helps contain a security incident event to reduce business impact
• XDR provides real time visibility to alert the business on security risks
• XDR provides ways to mitigate threats

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized