Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.
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Oracle Dyn Managed DNS
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Oracle Dyn DNS (domain name system) is an infrastructure-as-a-service that is touted by Oracle Dyne as one of the highest performance global networks existent. It is available as a managed DNS with secondary DNS available for more reliable business continuity on higher service tiers.
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
For any company that needs a robust DNS service that can handle high QPS volumes without latency or lag, Oracle Dyn is the best that I have used. I can always rely on the backend infrastructure to ensure that DNS isn't a bottleneck for website performance. I have never had to open a support ticket for any issues and published changes to DNS records are nearly instantaneous across the globe.
Managing the overall security policies is quite seamless in Cisco Umbrella. it is quite easy to set up and implement web filtering rules and other necessary configurations without any hassle.
The reporting features like 'activity search' provides greater visibility of our user's internet activity within our organization. We can identify security related risks quickly and take decisions to mitigate them.
The deployment and integration of Cisco Umbrella with other vendors product is quite appreciable. We other non cisco security devices which Cisco Umbrella was integrated with without any major issues.
We can easily track down any user that goes to the internet through the activity search feature.
There's always room for improvement in all products for sure. On the umbrella part, I would say that the room for improvement is on the data loss prevention part. So it sits on the PCs, it sees a lot of the traffic that goes on, it knows what files are on the PCs, but it's actually not stopping some of the intellectual property or personal identifiable information from going out. So we are able to block users from accessing applications and websites or even IP addresses, but we're not able to go a bit more granular, more on the data loss side. So that's a gap that I have in the product.
As a relatively experienced engineer, I find the UI to be incredibly obtuse and counter-intuitive. I try and use the API for most things, but for some people that may not be an option.
The user documentation is a bit hard to navigate. DNS in general is pretty simple, so this is a minor gripe, but it's hard to find specific info sometimes.
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
I give Oracle Dyn Managed DNS's overall usability an 8/10. If you understand DNS then you should have no problem working with the Dyn DNS interface. It takes very little time to learn how to update and manage DNS for your domains. The DYN API is also easy to work with and they provide SDK's for most programming languages.
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
Haven't had a need to work with the support team and DYN to date. The system has always done what we needed and the support documentation is straightforward and has answered any questions that we have had. They provide updates if there are ever any issues in a timely manner and make sure everyone knows what is going on.
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
As our organization had an ample amount of DNS to manage, it was quite inconvenient when it comes to Amazon Route 53 or any other alternatives as the change propagation time was pretty much high as compared to Oracle Dyn Managed DNS. And when it comes to the huge customer base and customer satisfaction, the organization has to be wise at choosing the right tools and the right tool which fitted our requirements was Oracle Dyn managed DNS.
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
It's too early for us to say now. We started with Cisco Umbrella with the migration and during the migration we choose all the specific access. Now we are going to Cisco Secure Access in our simulations there will be much of cost savings because we don't need the on-premise data center anymore for the ASARs and for the local firewalls and the people, they are managing that on-premise. So we estimate there will be a lot of cost savings, but currently it's not on the paper yet. So we have to wait what the experience is with it, but we are optimistic.
