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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.7 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    Cloudflare

    Score8.8 out of 10
    N/ACloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.

    $20

    per month

    Pricing
    Cisco UmbrellaCloudflare
    Editions & Modules
    No answers on this topic
    Pro
    $20
    per month
    Business
    $200
    per month
    Free
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco UmbrellaCloudflare
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaCloudflare
    Considered Both Products
    Cisco
    Chose Cisco Umbrella
    Umbrella provides both more visibility and an easier administration dashboard to manage operations easier.
    Incentivized
    Chose Cisco Umbrella
    Cisco Umbrella offers more visibility across our company network, and it offers more content categories and regular updates on the list.
    Incentivized
    Cloudflare
    Chose Cloudflare
    Amazon CloudFront is a highly scalable CDN service integrated with AWS. Couldflare provides us more other functions and services than Amazon CloudFront. Google Cloud CDN offers fast and reliable content delivery with integration into Google Cloud services. But we didn't deploy …
    Incentivized
    Chose Cloudflare
    It was a very lengthy process evaluating the differences and abilities of each of the products that were on our final review list, having to look at exactly what our requirements are from a security side as well as from a business perspective, and we found that the offerings …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    76 Answers
    97%
    Would buy again
    152 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    73 Answers
    97%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    77 Answers
    97%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    63 Answers
    96%
    Lived up to sales and marketing promises
    128 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    70 Answers
    95%
    Implementation went as expected
    135 Answers
    User Ratings
    Cisco UmbrellaCloudflare
    Likelihood to Recommend
    8.4
    (99 ratings)
    9.2
    (173 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    8.2
    (4 ratings)
    Usability
    8.0
    (9 ratings)
    8.6
    (8 ratings)
    Availability
    8.7
    (11 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.9
    (63 ratings)
    9.0
    (141 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    8.6
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.5
    (10 ratings)
    9.0
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Cisco UmbrellaCloudflare
    Likelihood to Recommend
    Cisco
    It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
    Incentivized
    Read full review
    Cloudflare
    Cloudflare works well as security measure that gives peace of mind without needing to work too hard to get it functioning well. It provides great tools to customize the security experience as well. This is all the same for the caching tools as well. They have a lot of built in tools that make using the caching easy right out of the box, but they provide the customization options to get things just right for your site.
    Incentivized
    Read full review
    Pros
    Cisco
    • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
    Incentivized
    Read full review
    Cloudflare
    • The best part is the content delivery network. Cloudflare has a large network of data centres around the world that helps cache and delivers content quickly to our customers.
    • Cloudflare offers us with a fast and reliable DNS service and with the world class features such as Cloudflare workers, SSL verification, certificate management and web application firewall. When all of these are combined together, it provides very strict security for our organization.
    • One of the most important feature that we use is the analytics and threat detection. It provides us with the real time insights of all the threats originating from multiple locations and landing on our websites.
    Incentivized
    Read full review
    Cons
    Cisco
    • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
    • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
    Incentivized
    Read full review
    Cloudflare
    • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
    • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
    • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    Cloudflare
    lower cost
    Incentivized
    Read full review
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    Cloudflare
    Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    Cloudflare
    In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
    Incentivized
    Read full review
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    Cloudflare
    Their Argo for the global network is the core feature we love.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    Cloudflare
    Excellent product, Cloudflare is a true pioneer of the modern Internet, providing tools, services, and expertise that vastly improve the performance and security of web services. Any issues are resolved quickly with detailed RCA and follow-ups published publicly. I'm thankful to Cloudflare and use their services both at work and at home.
    Incentivized
    Read full review
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    Cloudflare
    Very well executed implementation where our team was able to handle the implementation with guidance.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
    Incentivized
    Read full review
    Cloudflare
    They have the most generous free offering, and after the free offering limit is reached - you're still getting plenty of value for the buck.
    They have very good reputation.
    They have an ever expanding list of tools that can support multiple scenarios under one roof.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    Cloudflare
    They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
    Incentivized
    Read full review
    Cloudflare
    • Immediate ROI on Registrar and DNS hosting while giving a single plane of glass to managing both with domain registrations at cost, and no cost DNS hosting
    • WAF helped us move at risk servers/applications into a protected state allowing us to perform remediations at a measured pace and get them done right instead of band aide solutions.
    • CDN proxying increase the speed of our website while simultaneously reducing server load.
    • DMARC management and report interpretation allow use to identify weak points in our email systems, remediate and move to stricter policies without significantly increasing staff time spent managing it.
    Incentivized
    Read full review
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