Cisco Umbrella Easy Protect for MSPs vs. Trend Micro Deep Security

If you have a large number of clients that need to access different products within your company it is a good fit. If you just need to protect access within your company, you'd probably just want to look into Cisco Umbrella. The MSP product is specifically tapered to [manage] access from 3rd parties outside of the company.

Incentivized

So far we, unfortunately, have been using it in a limited scenario but we find that it has been very easy to use and manage in that scenario. Integrating the protection of our few saas applications was actually very simple and being able to use a very light weight agent like deep security agent has been very useful. Other agents ate up a lot of CPU or ram or both but this one is very light.

Incentivized

• Agentless Security
• Immediate protection upon boot
• Central Management Console
• DSVA easy deployment

Incentivized

• Analyzing security logs can be challenging as the interface is rather slow and due to the large quantity of logged data.
• It is not always clear why a resource was blocked as there are 2 types of block lists
• Clients sometimes have to re-logon in order to get an updated policy rolled out.

Incentivized

• Agent updates can be a pain - sometimes requires a reboot.
• Trend upgrades don't always go as planned - install errors on the upgrades.
• It seems like there is a new vulnerability every week, sometimes.

Incentivized

It's the best one compared to other security applications

Incentivized

It is the best application I've used. Its features are effective.

Incentivized

Trend Micro's support is pretty decent, we have had issues in the past and they have been fairly responsive to us and our complaints. Depending on how severe the issue was. Any ticket that had a high priority was handled very shortly especially when we contacted our account rep even if it was after hours, we were still able to get support within a short time period.

Incentivized

Everything is good

Incentivized

We selected trend micro to take the AV scans and filtering out of the hands of the Windows and Linux vm's we have deployed and move it to the hypervisor level. This has led us to be able to deploy only a single DSVA per host and can protect all VM"s that are on that hosts. This has allowed for more time being spent on other priority security tasks.

Incentivized

• Not always clear which block list caused an access issue. [There are] several places that need to be checked.
• Client policies take a while to get updated, sometimes need to re-logon

Incentivized

• 100% positive ROI. Without Deep Security we would have to leverage and endpoint protection management solution like Sophos or SEPM (Symantec). Although both are good products, from a cost perspective it would have hit us much harder. Trend Micro Deep Security scales very nicely.
• Since Deep Security actually has zero (or at least unnoticeable) resource footprint on monitored VMs, it is a huge cost benefit for us. As previously mentioned, actual antivirus clients installed on each virtual machine (VM) would have significantly affected performance. This would have cost us much more additionally in paying for additional resources to allocate over VMs in the VMware environment. Deep Security is almost completely unintrusive from a resource perspective.
• Also, from a layered security perspective, it helps us meet our goals; and since the price of Trend Micro Deep Security quite reasonable, it is that much easier to get approval for this specific internal layer of security.

Incentivized