TrustRadius: an HG Insights company

Cisco Secure Web Appliance vs. TitanHQ Email Security

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Web Appliance

    Score8 out of 10
    N/ACisco Secure Web Appliance (formerly Cisco Web Security Appliance [WSA]), powered by Cisco Talos, protects by automatically blocking risky sites and testing unknown sites before allowing users to link to them, helping with compliance. It is available models S690, S390, and S190.N/A

    TitanHQ Email Security

    Score10 out of 10
    N/ASpamTitan blocks unsolicited emails, phishing attempts, spoofing and illicit content. According to the vendor, SpamTitan blocks over 99.9% of spam, viruses, malware, and other email threats.N/A
    Pricing
    Cisco Secure Web ApplianceTitanHQ Email Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure Web ApplianceTitanHQ Email Security
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    Cisco Secure Web ApplianceTitanHQ Email Security
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Secure Web Appliance and TitanHQ Email Security
    Feature
    Cisco Secure Web Appliance
    -
    Ratings
    TitanHQ Email Security
    7.4
    2 Ratings
    12% below category average
    Anti-malware00 Ratings7.02 Ratings
    Customizability00 Ratings5.02 Ratings
    Data Loss Protection00 Ratings9.01 Ratings
    Threat Detection00 Ratings6.02 Ratings
    Sandboxing00 Ratings10.01 Ratings
    End-to-End Encryption00 Ratings9.01 Ratings
    Management Tools00 Ratings6.02 Ratings
    Best Alternatives
    Cisco Secure Web ApplianceTitanHQ Email Security
    Small Businesses
    No answers on this topic
    Barracuda Email Protection
    Score10 out of 10
    Medium-sized Companies
    Forcepoint SWG
    Score9.7 out of 10
    Avanan
    Score9.4 out of 10
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    Avanan
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure Web ApplianceTitanHQ Email Security
    Likelihood to Recommend
    6.8
    (9 ratings)
    10.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco Secure Web ApplianceTitanHQ Email Security
    Likelihood to Recommend
    Cisco
    We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
    Incentivized
    Read full review
    TitanHQ
    For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
    Incentivized
    Read full review
    Pros
    Cisco
    • SMA gave us central control over multiple servers, simplifying management.
    • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
    • Convenient licensing for virtualized environments that allows easy scaling.
    Incentivized
    Read full review
    TitanHQ
    • Fast mail delivery
    • Easy to view and release messages that are not actually spam
    • Online portal is easy to navigate
    • Settings are easily customized
    Incentivized
    Read full review
    Cons
    Cisco
    • I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
    • It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
    • It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.
    Incentivized
    Read full review
    TitanHQ
    • Allow for more granular settings
    • Better description of why messages may be quarantined
    Incentivized
    Read full review
    Usability
    Cisco
    Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
    Incentivized
    Read full review
    TitanHQ
    No answers on this topic
    Support Rating
    Cisco
    Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
    Incentivized
    Read full review
    TitanHQ
    SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
    Incentivized
    Read full review
    TitanHQ
    SpamTitan Email Security offers many more features and custom options than other products for email security.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
    • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
    • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
    Incentivized
    Read full review
    TitanHQ
    • We keep our email system threat proof. This lets us focus on what matters to our business.
    • We are able to encrypt emails and this is a plus when it comes to privacy.
    Incentivized
    Read full review
    ScreenShots

    TitanHQ Email Security Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot