Cisco Secure Endpoint vs. WithSecure Business Suite

Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.

Incentivized

• Very stable and cost-effective.
• Better integration with leading database vendors would be great; this would address features that are missing like x-windows support and concurrent secure file transfers.
• Patching is relatively fast and not as frequent as other vendors (with no impact on adherence to security best practices).

• Very easy to install and low storage footprint.

Incentivized

• Threat identification: it finds things we wouldn't have even been looking for.
• Integration with Secure Malware Analytics for automatic submission of suspicious files.
• In-depth and complex configuration options for finely tuned policies for different users and endpoints.
• Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices
• Integrates with Secure-X for single-pane of glass view of dashboards.

Incentivized

• Most up to date secure/encryption technology.
• Very fast to set up and maintain.
• Supported by all major hardware platforms (Microsoft, Linux).

Incentivized

• The update mechanism of the client is not obvious and takes some finesse to learn
• The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
• It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.

Incentivized

• X-windows support could be more robust.
• Virtual shell adaptation could be improved.
• Greater concurrency for large secure transmissions would be a great add-on.

Incentivized

the renewal must be studied with different factors

Incentivized

AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Incentivized

no complain and no issue with availability

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

• Support organization is active, so is online community boards.
• There have been no significant issues that haven't been able to be quickly addressed by either online documentation or F-Secure support.
• Easy to use diagnostic tools and information gathering, make problem analysis fast.
• Phone support can be different due to time zone differences, but this has not been a major issue.

Incentivized

no participation in implementation

Incentivized

Other products we use were, I think, well, nothing like Cisco Endpoint. There was Microsoft Defender. I think Sophos and CrowdStrike. I think the visibility and the security. We haven't had any issues with the system. Once it's been implemented, it works fine. The enhancements that come into play, we're benefiting from them. We're benefiting from the Telos threat intel, which is really good as well

Incentivized

• This suite of software does not have any mentionable competition, in my opinion.
• It adheres to current security protocols, in-frequent patching requirements, low IT overhead, and on-going support are exemplary.
• Robust documentation and online community boards help keep support and maintenance transparent and efficient.
• Legacy support for older OS' is quite useful.
• Simplicity when onboarding into custom hybrid network configurations is also vital.

Incentivized

• It ensures minimal spread of cyber threats in case of infiltration thanks to containment response capabilities.
• By keeping our endpoints threat-proof, our systems and devices run efficiently hence better productivity.
• It frees IT staff thanks to its automation and ability to keep threats away with minimal intervention.

Incentivized

• Very low cost.
• Low IT overhead (very low network bandwidth, CPU, storage utilization).
• Supported by all major hardware vendors.

Incentivized