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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Email Threat Defense

    Score8.8 out of 10
    N/ACisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A

    Zoho Mail

    Score9.3 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    Cisco Secure Email Threat DefenseZoho Mail
    Editions & Modules
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    Cisco Secure Email Threat DefenseZoho Mail
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Secure Email Threat DefenseZoho Mail
    Considered Both Products
    Cisco
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    27 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    27 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    27 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    23 Answers
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    22 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Cisco Secure Email Threat DefenseZoho Mail
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Secure Email Threat Defense and Zoho Mail
    Feature
    Cisco Secure Email Threat Defense
    8.4
    23 Ratings
    0% above category average
    Zoho Mail
    8.1
    5 Ratings
    3% below category average
    Anti-malware8.716 Ratings8.25 Ratings
    Customizability8.816 Ratings8.35 Ratings
    Data Loss Protection8.215 Ratings8.04 Ratings
    Threat Detection8.923 Ratings8.04 Ratings
    Sandboxing8.115 Ratings6.53 Ratings
    End-to-End Encryption8.816 Ratings8.35 Ratings
    Management Tools7.222 Ratings9.05 Ratings
    Best Alternatives
    Cisco Secure Email Threat DefenseZoho Mail
    Small Businesses
    Barracuda Email Protection
    Score10 out of 10
    Barracuda Email Protection
    Score10 out of 10
    Medium-sized Companies
    Avanan
    Score9.4 out of 10
    Avanan
    Score9.4 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
    Avanan
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure Email Threat DefenseZoho Mail
    Likelihood to Recommend
    9.0
    (23 ratings)
    6.5
    (5 ratings)
    Likelihood to Renew
    5.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (5 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure Email Threat DefenseZoho Mail
    Likelihood to Recommend
    Cisco
    I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Cisco
    • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
    • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
    • Creating unique policies that were tailored to block or allow emails from certain senders.
    • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
    • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
    • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
    • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Cisco
    • The web interface is definitely dated
    • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
    • The email filtering and email search features are really dated. And other tools are more user friendly
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Cisco
    Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
    Incentivized
    Read full review
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Cisco
    Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
    Incentivized
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    The implementation went well, no issues or problems to report.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


    Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    Cisco
    • Our email security has increased.
    • Users are now more confident about their email security.
    • Management of threat detection and prevention has become easier.
    • Finer controls on spam filtering gives customization capability.
    • GDPR compliance ensures peace of mind from a regulation point of view.
    • The quarantine feature has ensured that we do not lose important emails while they are being analyzed.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Cisco Secure Email Threat Defense Screenshots

    Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat