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Cisco Secure Email Threat Defense vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Email Threat Defense

    Score8.8 out of 10
    N/ACisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A

    Trend Micro Worry-Free Services Suite

    Score9.5 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Considered Both Products
    Cisco
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    27 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    27 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    27 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    23 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    22 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Secure Email Threat Defense and Trend Micro Worry-Free Services Suite
    Feature
    Cisco Secure Email Threat Defense
    8.4
    23 Ratings
    0% above category average
    Trend Micro Worry-Free Services Suite
    -
    Ratings
    Anti-malware8.716 Ratings00 Ratings
    Customizability8.816 Ratings00 Ratings
    Data Loss Protection8.215 Ratings00 Ratings
    Threat Detection8.923 Ratings00 Ratings
    Sandboxing8.115 Ratings00 Ratings
    End-to-End Encryption8.816 Ratings00 Ratings
    Management Tools7.222 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Secure Email Threat Defense and Trend Micro Worry-Free Services Suite
    Feature
    Cisco Secure Email Threat Defense
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.6
    3 Ratings
    11% above category average
    Anti-Exploit Technology00 Ratings9.63 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.92 Ratings
    Centralized Management00 Ratings9.93 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.83 Ratings
    Vulnerability Management00 Ratings8.62 Ratings
    Malware Detection00 Ratings9.83 Ratings
    Best Alternatives
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Small Businesses
    Barracuda Email Protection
    Score10 out of 10
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
    Avanan
    Score9.4 out of 10
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
    ESET PROTECT
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    9.0
    (23 ratings)
    9.6
    (9 ratings)
    Likelihood to Renew
    5.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (3 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (5 ratings)
    9.4
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure Email Threat DefenseTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Cisco
    I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
    Incentivized
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
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    Pros
    Cisco
    • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
    • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
    • Creating unique policies that were tailored to block or allow emails from certain senders.
    • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
    • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
    • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
    • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    Cisco
    • The web interface is definitely dated
    • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
    • The email filtering and email search features are really dated. And other tools are more user friendly
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Cisco
    Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
    Incentivized
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    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
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    Reliability and Availability
    Cisco
    Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
    Incentivized
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    Trend Micro
    No answers on this topic
    Support Rating
    Cisco
    Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
    Incentivized
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    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
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    Implementation Rating
    Cisco
    The implementation went well, no issues or problems to report.
    Incentivized
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    Trend Micro
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


    Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
    Incentivized
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
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    Return on Investment
    Cisco
    • Our email security has increased.
    • Users are now more confident about their email security.
    • Management of threat detection and prevention has become easier.
    • Finer controls on spam filtering gives customization capability.
    • GDPR compliance ensures peace of mind from a regulation point of view.
    • The quarantine feature has ensured that we do not lose important emails while they are being analyzed.
    Incentivized
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots

    Cisco Secure Email Threat Defense Screenshots

    Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard