Cisco Secure Email Threat Defense vs. Trend Micro Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Email Threat Defense
Score 8.8 out of 10
N/A
Cisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A
Trend Micro Email Security
Score 8.8 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Cisco Secure Email Threat DefenseTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure Email Threat DefenseTrend Micro Email Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Cisco Secure Email Threat DefenseTrend Micro Email Security
Features
Cisco Secure Email Threat DefenseTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Secure Email Threat Defense
8.4
Ratings
0% above category average
Trend Micro Email Security
8.4
Ratings
0% above category average
Anti-malware8.70 Ratings8.00 Ratings
Customizability8.80 Ratings9.00 Ratings
Data Loss Protection8.20 Ratings9.00 Ratings
Threat Detection8.90 Ratings8.00 Ratings
Sandboxing8.10 Ratings7.00 Ratings
End-to-End Encryption8.80 Ratings9.00 Ratings
Management Tools7.20 Ratings9.00 Ratings
Best Alternatives
Cisco Secure Email Threat DefenseTrend Micro Email Security
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Secure Email Threat DefenseTrend Micro Email Security
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
5.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
8.0
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
5.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Secure Email Threat DefenseTrend Micro Email Security
Likelihood to Recommend
With Cisco Secure Email, we can easily protect our business email system again all manner of attacks. In addition, we are able to send emails securely thanks to encryption and decryption features. It's, therefore, ideal for businesses that value email privacy, such as those in the accounting industry, hospitals, and law firms, among other users.
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Trend Micro Email Security is really a good tool to protect email from cyber attacks and provide end-to-end email data security. The encryption function is amazing. The anti-malware function is really helpful it's performed real-time email scanning.
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Pros
  • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
  • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
  • Creating unique policies that were tailored to block or allow emails from certain senders.
  • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
  • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
  • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
  • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
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  • Policy creation and customization are quick and easy for both inbound and outbound emails.
  • Logs are easy to search.
  • End user email quarantine digests are convenient.
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Cons
  • The web interface is definitely dated
  • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
  • The email filtering and email search features are really dated. And other tools are more user friendly
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  • Take less memory resources, so the computer does not slow down.
  • More frequent product updates.
  • Make it easier to set up.
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Likelihood to Renew
There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
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The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
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While Trend Micro Email Security provides enhanced email security capabilities to mitigate most email threats one of the major draw back was certain filters do not provide a wider time frame for searches within a single search.
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Reliability and Availability
Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
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No answers on this topic
Support Rating
Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot
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As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Implementation Rating
The implementation went well, no issues or problems to report.
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No answers on this topic
Alternatives Considered
Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
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It's a simple solution to configure and monitor, you just need to edit records in dns and spf. there are pre-set security rules that can be modified and implemented very simply.
You can quickly check the path of an email and the rules that checked the email to understand the cause of the block
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Return on Investment
  • Up time is as close to 100% as you can get
  • Tuning is pretty straight forward and Cisco support is there to help with special tweaks and filter options. At no charge
  • Support access is pretty easy to get
  • Email threat, filtering, and geolocation verification is updated very regularly
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  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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ScreenShots

Cisco Secure Email Threat Defense Screenshots

Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard