Cisco Secure Email Threat Defense vs. Trellix Email Security

With Cisco Secure Email, we can easily protect our business email system again all manner of attacks. In addition, we are able to send emails securely thanks to encryption and decryption features. It's, therefore, ideal for businesses that value email privacy, such as those in the accounting industry, hospitals, and law firms, among other users.

It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.

• Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
• Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
• Creating unique policies that were tailored to block or allow emails from certain senders.
• Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
• Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
• Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
• Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.

Incentivized

• Blocking URL-based threats using FAUDE features.
• Post threat detection via the Retroactive feature.
• Excellent sandboxing analysis performance and detailed dynamic analysis reports.

Incentivized

• The web interface is definitely dated
• The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
• The email filtering and email search features are really dated. And other tools are more user friendly

Incentivized

• Sometimes feels that console running slow.
• Riskware detection has a lot of false positive.
• The user interface is not very intuitive.

Incentivized

There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.

Incentivized

Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs

Incentivized

FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.

Incentivized

Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.

Incentivized

Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot

Incentivized

In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.

Incentivized

The implementation went well, no issues or problems to report.

Incentivized

Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.

Incentivized

There are a few things FireEye Email Security does better than ProofPoint and vice versa. For example, you would think blocking .html attachments would be trivial. FireEye Email Security can be configured to do it. Proofpoint can not, and if you try to configure it, HTML gets stripped from the email content, which has a major impact on the business. On the other hand, ProofPoint has a number of additional features and bells and whistles that FireEye Email Security does not.

Incentivized

• Up time is as close to 100% as you can get
• Tuning is pretty straight forward and Cisco support is there to help with special tweaks and filter options. At no charge
• Support access is pretty easy to get
• Email threat, filtering, and geolocation verification is updated very regularly

Incentivized

• It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
• It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
• Another negative is that we also experience false negatives.

Incentivized