Cisco Secure Email Threat Defense vs. Symantec Email Security.cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Email Threat Defense
Score 8.8 out of 10
N/A
Cisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A
Symantec Email Security.cloud
Score 9.0 out of 10
N/A
Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed…N/A
Pricing
Cisco Secure Email Threat DefenseSymantec Email Security.cloud
Editions & Modules
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Offerings
Pricing Offerings
Cisco Secure Email Threat DefenseSymantec Email Security.cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Secure Email Threat DefenseSymantec Email Security.cloud
Features
Cisco Secure Email Threat DefenseSymantec Email Security.cloud
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Secure Email Threat Defense
8.4
Ratings
0% above category average
Symantec Email Security.cloud
9.6
Ratings
14% above category average
Anti-malware8.70 Ratings9.90 Ratings
Customizability8.80 Ratings9.90 Ratings
Data Loss Protection8.20 Ratings9.00 Ratings
Threat Detection8.90 Ratings9.90 Ratings
Sandboxing8.10 Ratings9.00 Ratings
End-to-End Encryption8.80 Ratings9.80 Ratings
Management Tools7.20 Ratings9.80 Ratings
User Ratings
Cisco Secure Email Threat DefenseSymantec Email Security.cloud
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
5.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
8.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Secure Email Threat DefenseSymantec Email Security.cloud
Likelihood to Recommend
With Cisco Secure Email, we can easily protect our business email system again all manner of attacks. In addition, we are able to send emails securely thanks to encryption and decryption features. It's, therefore, ideal for businesses that value email privacy, such as those in the accounting industry, hospitals, and law firms, among other users.
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If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
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Pros
  • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
  • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
  • Creating unique policies that were tailored to block or allow emails from certain senders.
  • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
  • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
  • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
  • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
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  • Filters spam and malware on the highest possible level
  • Provides stable service
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Cons
  • The web interface is definitely dated
  • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
  • The email filtering and email search features are really dated. And other tools are more user friendly
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  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
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Likelihood to Renew
There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
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Usability
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
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Reliability and Availability
Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
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Support Rating
Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot
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In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
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Implementation Rating
The implementation went well, no issues or problems to report.
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Alternatives Considered
Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
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Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
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Return on Investment
  • Up time is as close to 100% as you can get
  • Tuning is pretty straight forward and Cisco support is there to help with special tweaks and filter options. At no charge
  • Support access is pretty easy to get
  • Email threat, filtering, and geolocation verification is updated very regularly
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  • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
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ScreenShots

Cisco Secure Email Threat Defense Screenshots

Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard