Cisco Prime LAN Management (discontinued) vs. PacketTrap (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Prime LAN Management (discontinued)
Score 8.4 out of 10
N/A
Cisco Prime LAN Management Solution is discontinued. Current users are encouraged to explore Cisco Catalyst Center as a modern solution.N/A
PacketTrap (Discontinued)
Score 1.0 out of 10
N/A
PacketTrap was network monitoring software acquired by Dell but discontinued in 2013.N/A
Pricing
Cisco Prime LAN Management (discontinued)PacketTrap (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Prime LAN Management (discontinued)PacketTrap (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Prime LAN Management (discontinued)PacketTrap (Discontinued)
Best Alternatives
Cisco Prime LAN Management (discontinued)PacketTrap (Discontinued)
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10
NinjaOne
NinjaOne
Score 9.0 out of 10
Medium-sized Companies
Intermapper
Intermapper
Score 8.4 out of 10
Intermapper
Intermapper
Score 8.4 out of 10
Enterprises
Cisco Meraki Dashboard
Cisco Meraki Dashboard
Score 9.3 out of 10
Cisco Meraki Dashboard
Cisco Meraki Dashboard
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Prime LAN Management (discontinued)PacketTrap (Discontinued)
Likelihood to Recommend
9.2
(0 ratings)
1.0
(0 ratings)
Support Rating
7.6
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Prime LAN Management (discontinued)PacketTrap (Discontinued)
Likelihood to Recommend
Cisco Prime can monitor faults and performance, generate heat maps, manage device configuration, and alert. The tools that we find will help us identify wireless access points, network switches, and everything in between. It's simple to manage a dozen devices, but hundreds or thousands require a platform like Cisco LMS. Its bulk configuration and backup configuration features are crucial. We can also access dashboards that show admins and technicians the network's health at a glance.
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I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
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Pros
  • You can deploy from simple snippets of config to a whole template to multiple devices at the same time. That saves us a lot of time (remember that time is money) when we need to change some setting globally, like adjust a ACL or add new global policy. Doesn't matter how many models of the same equipment you have.
  • The Network Topology map is also a great tool for troubleshooting. You can check several aspects of the topology, the connection between the equipment, the status of the connections and even check specific alarms related to that part of the topology (or map). Again, consider that in a multi site, global environment and you'll see the benefits.
  • Inventory and firmware updates are also great tools inside the solution. You have check exactly what equipment is outdated and schedule an update with a couple of clicks. You can do that also in a batch, saving a lot of time (and money) and avoid to go handle the equipment one by one, sometimes even needing to have physical access to those equipment.
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  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
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Cons
  • Prime can be be difficult to use in some cases where the UI falls short in doing things effeciently
  • Prime maps can take quite a while to load with lots of APs
  • Locations for certain key functions are sometimes buried away behind menus that don't pertain to it
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  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
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Support Rating
We are very happy using Cisco Prime LAN Management Solution for the following reason: 1- Ease of use with the GUI. 2- Very well organized dashboard which can view many statistics on your devices. 3- Customized dashboard for different views ( for technical team and executives ) 4- Schedule configuration templates to use whenever we need on whatever device we want.
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Alternatives Considered
Although there are many powerful tools available in the market such as Solarwinds, Micro Focus, CA Spectrum with advanced configuration options and customization options available still Cisco Prime [LAN Management Solution] is the preferred tool for following reasons - 1. If you have only Cisco Infrastructure then go for Cisco Prime Blindly. 2. Extensive information on network devices mapping layout. 3. Devices configuration management specially for wireless.
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Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
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Return on Investment
  • It has helped us with our quarterly wireless security testing by pinpointing the location of non-approved access points vs. hunting for them via signal strength.
  • Saves time by helping to identify network health issues before they become a definitive problem causing downtime.
  • With errors detected early, we have noticed our wi-fi network is much more stable thus freeing up our engineer's time elsewhere.
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No answers on this topic
ScreenShots