A solution to simplify security and gain multidirectional protection across any public or private cloud to block inbound attacks, lateral movement, and data exfiltration using a single solution. Cisco Multicloud Defense protects all cloud environments using a single software-as-a-service (SaaS) control plane, eliminating inefficient, complex, and costly point solutions.
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Zscaler Internet Access
Score 8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
The sell key was for my company the monitoring all outgoing data and between each cloud provider which we use from all departments which keeps their data in a cloud environment. We could apply specific rules for monitoring and DPL on all traffic, which was the key feature that we were missing in the cloud solution. Also, they provide security features like intrusion prevention, antimalware, and full-path URL filtering, which are nice to have. Applying all at the start can be really time consuming but for the time we spent and how the solution help us to prevent data leave our company it was for sure worth it.
Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
DLP monitoring - key item for us which helps to view if anything which should leave our environment our or even between each part of network between/inside specific clouds
Segmentation of subnet, basic but helpful to isolate each host into their own part of single subnet and connect them, including all visibility features which are offered by Cisco defense systems
Allow/deny rules helps us to block, monitor and logs traffic passing in each direction of our environment
The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
The UX/UI design makes it really easy to navigate the portal.
Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
The ease of use, analytics, and just overall security feature set of Cisco Multicloud Defense is hard to beat. Their product is very intriguing and quite a bit similar. However, I have learned from past experiences that you get what you pay for. Cisco may be a little more pricy but it is worth it.
Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices