Cisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.
N/A
Citrix Endpoint Management
Score 6.6 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.
The free tier of Meraki SM was excellent and we used it for a few years. We now use the paid version. Meraki SM is excellent for schools that need to manage large amounts of iPads without needing to maintain physical contact with them. We are a small primary school on a single site however Meraki SM is able to handle larger sites. Devices are able to be configured so that the permissions are automatically set depending on the current user, or the current location. This allows for excellent customization. In my experience, Meraki SM works best when used with iPads. It does have some features for managing other devices but I have not used it for this.
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
Currently the application addition to Meraki has gone through some changes that make it not as user friendly as it used to be but has improved some areas of the function such as easy of deployment.
It would be nice to have the ability to reset a users password from the control panel. This function is currently missing.
Some of the navigation within the panel is not the best. It is a little obscure at times where you need to go for certain functions. For instance, to manage users, instead of a nav feature just saying, Manager Users, you have to know to click on a link simply called, "General". This could be improved.
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
I used TechPilot to manage mobile devices which was a great product and had some useful features. I say had, because after it was purchased by Securly the software support and functionary went downhill fast. Securly MDM is an inferior product.
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
It has come in handy several times, especially when it comes to remotely wiping a device that was lost or stolen.
This has allowed us to push applications to devices, which helps our employees to have easy access to tools related to Healthcare and Business Expense tracking.
Meraki Systems Manager is excellent at allowing us to remotely administer our wireless access points, but has been a source of frustration (at times) when trying to use as an MDM solution.
It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
