Cisco Meraki MV vs. Comcast Business SmartOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki MV
Score 8.8 out of 10
N/A
Cisco Meraki Smart Cameras ( MV) are presented by the vendor as simple to deploy, configure, and manage; they state MV provides reliable security and valuable business insights to organizations of any scale.N/A
Comcast Business SmartOffice
Score 8.3 out of 10
N/A
Comcast Business SmartOffice products include a video surveillance solution (Comcast Video Monitoring) as well as the WiFi Pro guest hotspot and wifi analytics solution.N/A
Pricing
Cisco Meraki MVComcast Business SmartOffice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki MVComcast Business SmartOffice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki MVComcast Business SmartOffice
User Ratings
Cisco Meraki MVComcast Business SmartOffice
Likelihood to Recommend
8.6
(19 ratings)
8.3
(3 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(19 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki MVComcast Business SmartOffice
Likelihood to Recommend
Cisco
Usually, Meraki MV cost is quite high, so you need to deal with an experienced Cisco partner to make sure you're getting the greatest discounts you can have, especially for larger deployments. In opposite, in very small deals, Meraki MV can be an attractive solution based on price as you don't even need to buy a NVR. Just like with Meraki MR (access points), you can get great analytics info from the solution, and even more with some third party solutions on top of it. As you pay for a licence, Meraki has a evergreen model so make sure to always have the latest and greatest features.
Read full review
Comcast Business
It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.
Read full review
Pros
Cisco
  • It uses AI for object detection as I talked about earlier, being able to detect people vs. cars...
  • Single pane of glass management in the Meraki Dashboard
  • Installation is as easy as plug and play
  • Searchable video insight for data such as motion or people detection
Read full review
Comcast Business
  • Secure monitoring.
  • General ease of connection.
  • Customer support.
Read full review
Cons
Cisco
  • I would it is best solution in the market but it would be awesome to have it integrated with badging system and when someone comes near the door, Cisco Meraki MV takes a pic and runs an algorithm at the backend to check if it employee or not if it is automatically open the door
Read full review
Comcast Business
  • Would be nice if there was a more robust firewall option.
Read full review
Likelihood to Renew
Cisco
The Cisco Meraki MV equipment and solution is one of the equipment that we have bought, setup, configured that is requiring minimal maintenance. It may cost more in subscriptions but it basically pays off by not requiring attention or work done by any of my techs. Easy to use and it just work.
Read full review
Comcast Business
It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.
Read full review
Usability
Cisco
Very simple to use and set up. Just plug in the camera to a PoE enabled switch port that has a DHCP server behind it, add it to a network in the dashboard and you will start seeing the video feed. It takes longer to type this than to do the configuration
Read full review
Comcast Business
No answers on this topic
Support Rating
Cisco
The Cisco Meraki support team is very responsive and they escalate quickly within the team to find people who have the required knowledge. It can take a while to get things fixed if firmware of software changes are needed, but they keep in touch and do get there. The Cisco Meraki community is another excellent source of assistance and helped me when we initially used Meraki MV cameras.
Read full review
Comcast Business
No answers on this topic
Alternatives Considered
Cisco
I've used their camera's and wouldn't recommend them for a business unless you have a lot more time to mess around with configuration and issues. They might be ok for home use but didn't compare to Meraki for our lobby need.
Read full review
Comcast Business
The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.
Read full review
Scalability
Cisco
It would be very easy to configure a new camera at another location, as long as someone at that location can do the install. The camera can then be categorized in the console. Different video walls can be created so you can group the video feeds by site or department, etc
Read full review
Comcast Business
No answers on this topic
Return on Investment
Cisco
  • Positive: Takes less time to review footage as the AI motion search allows for our customers to not have to wander through footage.
  • Positive: All in one software with the security cameras has let one of our customers increase their ROI but $10,000 annually as they no longer have to purchase separate monitoring software for security, it's all integrated.
  • If you're looking to save money out of the gate, this could technically be a negative impact as this solution does cost a little bit to get going with the cameras and the licenses, but they are multi year licenses (Which include support) that allow for you to incorporate your security for 3, 5 , 7 or 10 years into the future.
Read full review
Comcast Business
  • ROI was great. No additional equipment needed to provide WiFi.
  • Bandwidth cost is great.
Read full review
ScreenShots