Cisco Meraki MR Wireless Access Points vs. UniFi Cloud Gateways

The Cisco Meraki MR Wireless Access Points is a good solution although not for everyone. Cost wise it is more expensive than competition. Technically speaking, if you are going for a full Cisco Meraki solution from firewall, switches, WAP, and management app, it requires a solid technical understanding of where each part and piece falls. If you have the money and the technical capabilities (in house or outsourced) then it is a solid platform that leans on Cisco's respectable history in the communications and infrastructure industry.

Incentivized

The Ubiquiti Wireless WAN solution can be used in both small and large corporate environments. However, as it has a rather high cost, its cost-benefit is greater in medium and large corporations, as small corporations may not take advantage of as many resources as the integration between Wi-Fi devices. In medium and large corporations, resources like this represent a very great facility in network management and in the availability of the connection in a transparent way at different points of the company, together with the security of isolated networks logically being made available by the same Wi-Fi device.

Incentivized

• It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.

Incentivized

• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

Incentivized

• So the Cisco Meraki MR Wireless Access Points dashboard, it's a little bit like comparing Apple and Android. So with Android you can do a lot more configuration, whereas with Meraki there are a lot of assumptions about a radio resource management. There are a lot of assumptions around, for instance, when it does a heat map, it's a heat map, which is a population density rather than a wireless coverage heat map. So that can cause confusion because normally when you look at heat map, you're looking at, that is a metric for how well it's performing rather than how many devices are using it. So I think that's always at the bone of contention around one of the things it can do.

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• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

Incentivized

Reliability and Performance: Reflect on whether they provide consistent, high-quality connectivity in your environment. Cost-effectiveness: Weigh the value they deliver against their cost and any alternatives. Support and Usability: Think about the ease of use of the Meraki dashboard and the quality of customer support. Scalability: Assess how well they align with your organization's growth plans

Incentivized

The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.

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The combination of performance, range, low-power use, and manageability made it ideal for us.

We have been deploying Meraki since last 8 years and even the first one deployed seems to be working fine till now!

Incentivized

Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.

Incentivized

We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.

Cisco Meraki MR Wireless Access Points are very easy to install, configure, and manage. Centralized management offers excellent features, and especially if you have multiple locations where the access points are installed, they're very easy to manage, saving you a lot of time. If a location wants to expand or reduce its Wi-Fi network, this is incredibly easy. Integration with other Cisco network components is smooth, connecting seamlessly. Updating and layer 7 analysis help create a stable network.

Incentivized

Prior to this, we used Cisco Meraki wireless access points, which did not allow for centralized control, therefore several access points shared the same SSID. Because the client's movement from one device to another was not as seamless and reliable as it is with the current Ubiquiti solution, this shift cost both time and stability during configuration.

Incentivized

As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.

Incentivized

• Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
• Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.

Incentivized

• Huge cost savings. Buy it once and you are done, no annual renewals.
• Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
• Very little maintenance, set it and forget it. Allows us to focus on other tasks.

Incentivized