Cisco Meraki MR Wireless Access Points vs. UniFi WiFi Access Points

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki MR Wireless Access Points
Score 9.2 out of 10
N/A
Cisco's Meraki MR Series is a wireless LAN solution.N/A
UniFi WiFi Access Points
Score 8.7 out of 10
N/A
Ubiquiti Networks in San Jose provides the UniFi wi-fi access points. The enterprise products support 1,000+ client capacity, long-range 6 GHz performance, and 10 GbE PoE connectivity with native high availability architecture for critical enterprise environments.N/A
Pricing
Cisco Meraki MR Wireless Access PointsUniFi WiFi Access Points
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Cisco Meraki MR Wireless Access PointsUniFi WiFi Access Points
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki MR Wireless Access PointsUniFi WiFi Access Points
Best Alternatives
Cisco Meraki MR Wireless Access PointsUniFi WiFi Access Points
Small Businesses
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
WatchGuard Secure Wi-Fi Cloud
WatchGuard Secure Wi-Fi Cloud
Score 9.5 out of 10
Medium-sized Companies
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Cisco Aironet 1800 Series Access Points (discontinued)
Cisco Aironet 1800 Series Access Points (discontinued)
Score 9.8 out of 10
Enterprises
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
Cisco Catalyst 9100 Access Points
Cisco Catalyst 9100 Access Points
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki MR Wireless Access PointsUniFi WiFi Access Points
Likelihood to Recommend
9.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.9
(0 ratings)
-
(0 ratings)
Usability
8.9
(0 ratings)
9.0
(0 ratings)
Support Rating
8.9
(0 ratings)
6.9
(0 ratings)
Implementation Rating
7.3
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki MR Wireless Access PointsUniFi WiFi Access Points
Likelihood to Recommend
The Cisco Meraki MR Wireless Access Points is a good solution although not for everyone. Cost wise it is more expensive than competition. Technically speaking, if you are going for a full Cisco Meraki solution from firewall, switches, WAP, and management app, it requires a solid technical understanding of where each part and piece falls. If you have the money and the technical capabilities (in house or outsourced) then it is a solid platform that leans on Cisco's respectable history in the communications and infrastructure industry.
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Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
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Pros
  • It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.
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  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
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Cons
  • So the Cisco Meraki MR Wireless Access Points dashboard, it's a little bit like comparing Apple and Android. So with Android you can do a lot more configuration, whereas with Meraki there are a lot of assumptions about a radio resource management. There are a lot of assumptions around, for instance, when it does a heat map, it's a heat map, which is a population density rather than a wireless coverage heat map. So that can cause confusion because normally when you look at heat map, you're looking at, that is a metric for how well it's performing rather than how many devices are using it. So I think that's always at the bone of contention around one of the things it can do.
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  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
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Likelihood to Renew
Reliability and Performance: Reflect on whether they provide consistent, high-quality connectivity in your environment. Cost-effectiveness: Weigh the value they deliver against their cost and any alternatives. Support and Usability: Think about the ease of use of the Meraki dashboard and the quality of customer support. Scalability: Assess how well they align with your organization's growth plans
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Usability
The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.
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Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.
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Reliability and Availability
We have been deploying Meraki since last 8 years and even the first one deployed seems to be working fine till now!
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Support Rating
Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
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Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.
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Implementation Rating
There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
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Alternatives Considered
Cisco Meraki MR Wireless Access Points are very easy to install, configure, and manage. Centralized management offers excellent features, and especially if you have multiple locations where the access points are installed, they're very easy to manage, saving you a lot of time. If a location wants to expand or reduce its Wi-Fi network, this is incredibly easy. Integration with other Cisco network components is smooth, connecting seamlessly. Updating and layer 7 analysis help create a stable network.
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I've used Meraki AP and switches in a large-scale organization and Ubiquiti on a smaller scale. There is a big cost difference, and due to the different sizes and scope of the projects, it's difficult to compare or contrast. Both have worked great for each organization.
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Scalability
As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.
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Return on Investment
  • Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
  • Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.
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  • The solid reliability means we hardly ever have to solve 'Wi-Fi issues'. It's now just one of those things we used to have to do, and now have more time to devote to other tasks.
  • The relatively long life support for Ubiquiti products, in terms of firmware updates, etc, has resulted in us not having to replace access points half as often as we used to. The Ubiquiti gear in our offices is approximately three years old now and the APs and the Controller keep getting regular updates with useful new features and bug fixes.
  • Great overall coverage and seamless handover between APs keeps productivity high and allows people to stay connected no matter where they are in the building.
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ScreenShots

Cisco Meraki MR Wireless Access Points Screenshots

Screenshot of MR57 Cisco Meraki Access Point