Cisco Identity Services Engine (ISE) vs. Cisco Umbrella

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Identity Services Engine (ISE)
Score 8.7 out of 10
N/A
The Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A
Cisco Umbrella
Score 8.7 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Pricing
Cisco Identity Services Engine (ISE)Cisco Umbrella
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Identity Services Engine (ISE)Cisco Umbrella
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Identity Services Engine (ISE)Cisco Umbrella
Best Alternatives
Cisco Identity Services Engine (ISE)Cisco Umbrella
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
NinjaOne
NinjaOne
Score 9.0 out of 10

No answers on this topic

Enterprises
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
Zscaler Internet Access
Zscaler Internet Access
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Identity Services Engine (ISE)Cisco Umbrella
Likelihood to Recommend
8.5
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
8.0
(0 ratings)
Usability
7.0
(0 ratings)
8.0
(0 ratings)
Availability
8.9
(0 ratings)
8.7
(0 ratings)
Performance
9.0
(0 ratings)
8.0
(0 ratings)
Support Rating
7.0
(0 ratings)
7.0
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
8.9
(0 ratings)
9.5
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
7.1
(0 ratings)
9.5
(0 ratings)
Product Scalability
8.0
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
Cisco Identity Services Engine (ISE)Cisco Umbrella
Likelihood to Recommend
Cisco ISE integrates will with a Cisco solution such as firewalls, network switches and routers. It does an incredible job of granting access based on the role that an individual or groups have, and the ability to remove access to that individual or group is also east. In our environment ISE is used to authenticate external users that have access by vpn, and also to manage access to the large network infrastructure
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It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Pros
  • The most beneficial thing that I love about it, there are tons of things that I love about ISE and that it does well, but the most fascinating that I feel about is its integration with DNA center or Catalyst Center using PX Grid as the protocol wherein ISE acts as a policy server for the entire campus hand in hand with Catalyst Center to make sure that the policy policy follows the user and also in the background hand in hand with DNA Center or Catalyst Center makes sure microsegmentation is implemented so that east west traffic is blocked and takes care of the campus.
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  • Managing the overall security policies is quite seamless in Cisco Umbrella. it is quite easy to set up and implement web filtering rules and other necessary configurations without any hassle.
  • The reporting features like 'activity search' provides greater visibility of our user's internet activity within our organization. We can identify security related risks quickly and take decisions to mitigate them.
  • The deployment and integration of Cisco Umbrella with other vendors product is quite appreciable. We other non cisco security devices which Cisco Umbrella was integrated with without any major issues.
  • We can easily track down any user that goes to the internet through the activity search feature.
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Cons
  • I guess the user experience itself, it's sometimes a little bit slow, but this is also dependent on the platform and the scale of the deployment of course. But actually functionality-wise it's really, really good. But yeah, it could sometimes be a little quicker to react on the good front.
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  • There's always room for improvement in all products for sure. On the umbrella part, I would say that the room for improvement is on the data loss prevention part. So it sits on the PCs, it sees a lot of the traffic that goes on, it knows what files are on the PCs, but it's actually not stopping some of the intellectual property or personal identifiable information from going out. So we are able to block users from accessing applications and websites or even IP addresses, but we're not able to go a bit more granular, more on the data loss side. So that's a gap that I have in the product.
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Likelihood to Renew
We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
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First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Usability
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
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The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
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Reliability and Availability
We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
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Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Performance
yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
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our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Support Rating
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
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Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Online Training
Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
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Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Implementation Rating
I did participate in the implementation of Cisco ISE and while there were times when it was confusing and we had a lot of trial and error, overall the experience was fine.
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At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Alternatives Considered
I think all give some visibility of device monitoring and management, but Cisco Identity Services Engine gives a good way to manage more details about the device in a centralized way that gives a wider range of monitoring and control than the other softwares individually. I don't think Cisco Identity Services Engine eliminates the need for these other software as of now, but there is potential for Cisco Identity Services Engine to be able to take over more of these roles.
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Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Scalability
It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
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Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Return on Investment
  • I don't know about negatives because we haven't seen it right now, but positive impact is one is the roadmap we have. And now since we are going ahead with doing the deployment of Cisco ISE, we see that we are getting closure to, so at the end of the day, we have to make sure that operationally we stay excellent. So that's where operational excellence comes in. Cisco ISE is basically addressing that for us. Right now we are in a situation if there is a WIFI issue or if there is an authentication issue, it gets really difficult to isolate the problem. But with Cisco ISE , this functionality is going to come in. So we believe that it would be a good ROI.
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  • It's too early for us to say now. We started with Cisco Umbrella with the migration and during the migration we choose all the specific access. Now we are going to Cisco Secure Access in our simulations there will be much of cost savings because we don't need the on-premise data center anymore for the ASARs and for the local firewalls and the people, they are managing that on-premise. So we estimate there will be a lot of cost savings, but currently it's not on the paper yet. So we have to wait what the experience is with it, but we are optimistic.
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ScreenShots

Cisco Identity Services Engine (ISE) Screenshots

Screenshot of Cisco Identity Services Engine (ISE)